Team Member Injury & Customer Service Rep I

Job summary
Team Member Injury & Customer Service Rep ILocation: Springfield, MORecord first report of injuries, transmit claim reports, and assist claim coordinator
Job seniority: entry level
Responsibilities
• Take First Report of Injury for workers' compensation losses• Notify claim administrator and field management• Manage medical only claims and assist claim coordinator• Provide customer service to field management, team members, and providers• Identify qualified physicians for injured team members• Maintain an up-to-date database of physicians• Immediately report serious accidents and meet OSHA reporting requirements• Utilize workers' compensation database and automate claim reporting• Maintain e-mail correspondence and review medical bills• Generate and distribute reports to various departments
Requirements
• High School Education• High level of proficiency with computers and office equipment• Excellent communication and organization skills• Flexibility to work overtime• Desired: Insurance, medical, or legal experience
Benefits
• Competitive wages & Paid Time Off• Stock Purchase Plan & 401k with Employer Contributions• Medical, Dental, & Vision Insurance with Optional FSA• Tuition Educational Assistance Programs• Opportunities for Career Growth