Tax Credit Leasing Specialist POSITION SUMMARY : Primarily responsible for showing and leasing apartments or townhomes to prospective residents, as well as assisting with the total performance of the property to include efficiency, turnover rate, occupancy, income and operating efficiency. Assist in maintaining and constantly striving to upgrade the physical condition of the property and adhering to all company policies and procedures and all company personnel directives. ESSENTIAL DUTIES AND RESPONSIBILITIES as a Leasing Specialist will vary. Many duties and daily functions will need to be performed in an efficient manner. The success or failure of a property depends upon whether or not the employees consistently follow through with work that is to be performed. Everyone is expected to perform their duties properly, regardless of whether it is an assigned, delegated, or a chosen task. Everyone will be held responsible for the proper performance in completing tasks. The main focus of this job is leasing apartments. The items listed below are designed to assist in this task.
• Greet prospects pleasantly, maintain guest cards and respond to leads.
• Tour prospects around communities, maintain tour route, demonstrate apartments and close the sale.
• Work renewal leases continuously and assist with lease transfers.
• Follow all rental collection policies including the distribution of notices and demand letters.
• Respond to Distro emails and maintain Advance Day Daily.
• Participate in resident retention programs and promotions and maintain on-site resident relations.
• Process applications, generate and review all leases for accuracy and prepare and maintain complete resident files and checklists; strictly adhere to and follow all qualification standards.
• Coordinate move-ins, complete final vacant pre-move in unit walks for all move-ins, and complete move-in and move-out inspections.
• Assist in physically walking and inspecting the property at least once daily. It is the responsibility of all employees to pick up paper, cigarette butts, etc., as seen throughout the day.
• Assist in completing information for work orders and in contacting residents if there is a delay in completing the work order and to ascertain if completed work was done satisfactorily.
• Maintain courteous communications with residents, applicants and representatives of other companies; maintain a professional demeanor in dress and conduct.
• Maintain a thorough knowledge of the area where the properties are located, including shopping, schools, hospitals, etc; be aware of competitors rental rates, policies, etc. and familiar with the competition's property to include floor plans and amenities.
• Work closely with the Regional Manager, on-site team, and Compliance Department to assure that the property complies with all federal, state, and county rules and regulations.
• Complete all required training classes pertaining to Property Management and Affordable Housing.
• Complete reports as needed; process and review all move-ins and annual re-certifications.
• Provide on-site assistance to the Property Manager(s) and Assistant Manager(s) with processing files, resident follow-up and correspondence relating to tenant certifications, delinquencies, and more. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or general education degree (GED), plus one year of relevant experience or equivalent combination of education and experience.
• Good leasing and/or closing skills
• Proficient in Microsoft Office
• Strong organizational and communication skills
• Excellent interpersonal skills and a demonstrated team player
• At least 3 years of affordable housing experience as it relates to tax credit, Section 8, & other low-income housing (strong HUD Section 8 program knowledge preferable)
• Familiarity with HUD Secure Systems & Housing Agency software
• Ability to work evenings and weekends when needed WHAT WE OFFER: Competitive Salaries & Bonuses Medical, Dental & Vision Plans 401(k) Plan with Employer Matching Contributions Paid Personal Time & Holidays Flexible Spending Accounts Free Long-Term Disability Free Life Insurance Short Term Disability Health Savings Account with Employer Contributions Wellness Perks FinFit Health Finance Program Employee Apartment Discount Employee Referral Program Employee Recognition & Awards Employee Assistance Program Volunteer & Community Service Opportunities Tuition Reimbursement
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