T-Mobile Retail Assistant Manager

Job summary
Retail Associate Manager with Verge MobileResponsible for delivering exceptional customer experienceAssisting the Store Manager with leading, coaching, and developing the team
Job seniority: associate level
Responsibilities
• Support the manager in leading, developing and motivating the location's sales team• Assist in the overall store operations and ensure compliance with guidelines• Effectively manage customer traffic and balancing wait times• Stay current on all products, services, and promotions• Ensure location is fully staffed at all times• Assist Store Manager with recruiting new talent to the team• Ensure store always looks its best and is compliant with merchandising requirements• Support store operations and ensure compliance with guidelines set by T-Mobile and Verge Mobile• Perform other related duties as assigned
Requirements
• High school diploma or GED and 2 years of previous experience in relevant industry• Knowledge of wireless industry standards and technology preferred• Track record of achieving sales quotas/goals• Intermediate proficiency in Microsoft Office Suite• Sales and sales management experience• Operational and financial management experience• Excellent communication skills (verbal and written)• Capable of building trusting relationships• Exhibits a positive, supportive, and cooperative attitude• Must be flexible to work various shifts throughout the week• Ability to stand for long periods of time• At least 18 years of age• Pass a pre-employment background check• Legally authorized to work in the United States
Key Skills Needed
• Sales and sales management• Communication skills• Teamwork• Leadership• Attention to detail• Customer service
Benefits
• Base, plus monthly commissions based on performance• Early access to pay and commissions• Paid Training• Career development and growth opportunities• Personal Time Off• Medical, Dental, Vision and other Insurance options• 401k with company match• Monthly and annual recognition contests and trips• Discounts on products and wireless phone service