Support Representative - Remote Work

Job Description:

Computer Sciences is seeking a motivated and resilient Support Representative to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home. As a Support Representative, you will be responsible for providing timely and accurate support to our customers, addressing their inquiries and troubleshooting any issues they may have.

Responsibilities:- Respond to customer inquiries via phone, email, or chat in a professional and courteous manner- Troubleshoot technical issues and provide solutions to customers- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to ensure a seamless customer experience- Contribute to improving processes and procedures within the support department- Stay up-to-date on product knowledge and industry trends

Requirements:- Minimum of 2 years of experience in a customer support role- Resilient and able to handle challenging situations with grace- Motivated and eager to learn and grow in a fast-paced environment- Excellent emotional intelligence and strong presentation skills- Ability to work independently and as part of a team- Strong communication skills, both verbal and written- Proficient in Microsoft Office Suite and other relevant software programs

Benefits:- Parental leave- Vision insurance- Disability insurance

Working Environment:At Computer Sciences, we are committed to environmental responsibility and sustainable practices. We strive to create a supportive and inclusive work environment where all employees can thrive and grow.

Equal Opportunity Statement:Computer Sciences is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other factor protected by law. We are committed to building a diverse workforce and strongly encourage individuals from all backgrounds to apply.

Deadline to apply: ********

We look forward to receiving your application and welcoming you to our team at Computer Sciences.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.