Support Associate - Work From Home

General Electric is seeking a Support Associate to work from home in Jacksonville, Florida. This part-time position at the Associate level requires a minimum of 2 years of experience. We are looking for confident and passionate individuals with creativity and leadership skills.

Responsibilities:- Provide exceptional customer support via phone, email, and chat- Troubleshoot technical issues and provide solutions in a timely manner- Assist customers with product inquiries and order processing- Maintain accurate records of customer interactions and transactions- Collaborate with cross-functional teams to ensure customer satisfaction- Continuously seek ways to improve processes and enhance the customer experience

Requirements:- 2+ years of experience in customer support or a related field- Strong communication skills and the ability to work independently- Technical proficiency with computer systems and software applications- Ability to multitask and prioritize tasks in a fast-paced environment- Excellent problem-solving skills and attention to detail- Availability to work flexible hours, including evenings and weekends

Benefits:- Employee discounts on General Electric products- Paid overtime opportunities- Medical coverage for eligible employees

Our working environment is focused on exceeding customer expectations and delivering delight. If you have the skills and experience required for this role, we encourage you to apply by the deadline of June 12, 2024.

Equal Opportunity Statement:General Electric is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.