Job Description:
We are seeking a Support Associate to join our team at Tesla in Indianapolis, Indiana. As a Support Associate, you will be responsible for providing assistance to our customers and internal teams to ensure smooth operations and a high level of customer satisfaction. This is an entry-level position with no years of experience required, making it perfect for motivated and resilient individuals looking to start their career in a fast-paced and innovative environment.
Responsibilities:1. Communicate with customers to provide support and assistance with their inquiries, issues, and requests.2. Collaborate with internal teams to troubleshoot and resolve technical problems.3. Assist in managing projects to ensure timely completion and quality delivery.4. Maintain accurate and detailed records of customer interactions and resolutions.5. Support the implementation of new processes and systems to improve efficiency and effectiveness.6. Follow up with customers to ensure their satisfaction and address any remaining issues.7. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
Requirements:1. Motivated and resilient personality traits to thrive in a high-pressure environment.2. Strong project management skills to juggle multiple tasks and meet deadlines.3. Attention to detail to ensure accurate and precise communication with customers and internal teams.4. Excellent communication and interpersonal skills to effectively interact with a diverse group of people.5. Ability to work effectively both independently and as part of a team.6. Comfortable with technology and willing to learn new tools and systems.7. Bachelor's degree in a related field is preferred but not required.
Benefits:- Remote work flexibility- Visa sponsorship for eligible candidates- Relocation allowance for those who need to move for the position
Working Environment:At Tesla, we provide an environment where technology is harnessed to drive innovation and efficiency. You will have the opportunity to work with cutting-edge products and collaborate with talented individuals who are passionate about creating a sustainable future.
Deadline to Apply:Please submit your application by March 30, 2024.
Equal Opportunity Statement:Tesla is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Tesla complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
