We are hiring a proactive Supply Chain Customer Support Specialist to join our diverse team at Boeing Co in Seattle, WA.
Growing your career as a Full Time Supply Chain Customer Support Specialist is a remarkable opportunity to develop fundamental skills.
If you are strong in decision-making, time management and have the right drive for the job, then apply for the position of Supply Chain Customer Support Specialist at Boeing Co today!
Supply Chain Customer Support Specialist Location Seattle, WA : At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services (BGS) is looking for a Supply Chain Customer Support Specialist based out of Seattle, WA .
Po sition Responsibilities: Enhance and strengthen customer relationships, develops an understanding of customer culture and business strategies. Coordinate with internal teams to fact find and obtain solutions to resolve customer claims. Collect supporting data and request documentation from customers through email and internal systems. Direct discrepancies to internal teams responsible for action, monitor for updates, and escalate as needed. Interact with internal partners through face-to-face/ virtual meetings, phone calls, emails and other media. Use multiple Boeing systems in a fast-paced environment. Follow best practices and local work instructions in daily work; identify opportunities for process improvements. Responsible for managing own backlog and working with team to achieve Key Performance Indicator targets. Respond timely to customer inquiries and advise customers regarding claim status and disposition. Flexibility to provide on-site warehouse support to work with receiving, warehouse, quality and material departments to resolve material issues. This position is hybrid . This means that the selected candidate will be required to perform some work onsite at Seattle, WA . This is at the hiring team's discretion and could potentially change in the future.
Employer will not sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): Experience in Supply Chain Ability to work and collaborate cross functionally across multiple organizations Microsoft Suite Experience Strong Communication and problem-solving skills Demonstrates attention to detail and has strong analytical skills Preferred Qualifications (Desired Skills/Experience): SAP knowledge Bachelors Degree or equivalent work experience Experience in the Aerospace industry Customer support experience Typical Education/Experience: High school diploma or GED and typically 3 or more years' related experience or an equivalent combination of education and experience.
Relocation: Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies . Shift: This position is first shift
Union: This is a non-union represented position
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $56,950 - $77,050 Export Control Requirements: Not an export control position Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Benefits of working as a Supply Chain Customer Support Specialist in Seattle, WA:? Excellent Benefits Package
? Company offers career progression opportunities
? Advantageous package
