Subaru Service Manager

Job summary
Wagner Subaru is seeking a motivated Service ManagerResponsible for customer service, owner loyalty, and team growthPerformance-based pay structure and career advancement opportunities
Job seniority: mid-to-senior level
Responsibilities
• Develop and maintain a customer-focused environment• Enhance owner loyalty and drive customer retention• Utilize industry benchmarks to set and achieve goals• Foster a culture of growth and development• Improve employee satisfaction and retention• Create and administer a performance-based pay structure• Optimize service department operations• Ensure service work meets quality standards• Manage service department inventory• Ensure compliance and safety
Requirements
• Associate's degree or higher in Business Administration or Automotive Technology• Previous experience in automotive service management• Strong leadership and team-building skills• Excellent customer service and interpersonal skills• Proficient in utilizing industry performance benchmarks• Strong analytical and problem-solving abilities• Solid understanding of automotive service operations• Ability to work in a fast-paced environment• Knowledge of Subaru vehicles and brand standards preferred• Familiarity with dealership management systems and service-related software