Winner of Top Workplaces by Denver Post, Elsmere Education partners with colleges and universities to strengthen their mission through expanding their educational offerings, allowing them to serve more students by providing strategy, marketing, recruiting, program development and retention enablement services. Headquartered in Cherry Creek with a flexible remote work policy, we are seeking talent that fully embodies our core values of partnership, transparency, curiosity, integrity, value creation, respect, and inclusion. Join us as to help us carry out our mission of unlocking the power of learning, transforming lives.
We are looking for Student Success Coach. The Student Success Coach opportunity requires someone who enjoys talking on the phone with enrolled students building rapport and guiding them from acceptance through graduation.
Key Attributes for our next Student Success Coach Bachelor's degree Passion for education and helping people achieve their goals Strong Customer Service background Ability to research and reinforce academic policies Understanding of the different phases of the student lifecycle Ability to monitor academic progress and provide support and guidance accordingly Consultative approach to guide, support and encourage students through their online programs Experience with Salesforce or a similar CRM Ability to establish relationships over phone, text and email Track record of achieving goals within a corporate setting Keen interest in learning new things - ability to share what you have learned and teach others Willingness to work hard Key Benefits for our next Student Success Coach Opportunity to participate in building something important Casual work environment in Cherry Creek Experienced management team that enjoys the work - and loves education Competitive salary Medical/Dental/Vision Insurance 401K plan Unlimited PTO policy Stocked fridge Wellness Program Flexible work model Community giving/volunteer program This is not a remote job! Must be located in Denver Metro Area.
Salary: $55,000 *To ensure the safety of all employees, guests, and their families Elsmere Education has adopted a COVID-19 vaccination policy. Our policy provides individual exemptions due to qualifying medical conditions (ADA) and sincerely held religious beliefs (Title VII).*
Purpose: Unlocking the power of learning, transforming lives.
Elsmere Education is a values- and mission-driven organization that continually strives to be a diverse and inclusive global community. We welcome and celebrate the perspectives, backgrounds, and beliefs of our employees, institutional partners, and students to foster a spirit of inclusivity so all can thrive. Our goal is to create an environment of curiosity and self-expression while demonstrating openness and celebration of other's viewpoints. We encourage all employees and university partners to bring their authentic presentations of self. Elsmere is focused on unlocking the power of learning and transforming lives.
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