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Office At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.
Location/Division Specific Information Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.
Title: Performance Optimization Specialist Department: Clinical Research Group/ Global Central Labs Location: Remote based (United States) Discover Impactful Work: Collaborates with project or program leads to design, develop, deliver, and improve department products, programs, and services in order to optimize corporate processes, behaviors, performance, and audit preparedness.
A day in the Life: Supports and collaborates with project teams to prepare, organize, coordinate, document, and/or provide the development and delivery of department products and services to a globally dispersed audience to maximize content retention to best support business outcomes and industry compliance. Creates varied support materials, presentations, training programs, tools, simulations, and/or micro learning components and modules to support the department's remit and strategy. Supports senior team members by supporting small projects that mature key programmatic capabilities and refinements of internal processes for the department. Designs, develops and delivers performance optimizing products and services for the business (such as Process Improvement, Change Management, Learning, or Measurement and Analytics). Supports and develops process improvement solutions through process mapping, root cause and process analysis, change management plans and progress evaluation. Prepares, coordinates and/or delivers pre-meeting, learning course, process, and project working group materials, facilities, and communications per established timelines and milestones. Performs special projects, assignments, and administrative tasks per business needs Education Bachelor's degree or equivalent and relevant formal academic / vocational qualification Experience Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years') or equivalent combination of education, training, & experience. In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities Working knowledge of project management standards and practices Basic consultancy skills Good computer skills and proficiency with Microsoft Word, Excel, email software, virtual training delivery platforms, and various process improvement or learning design and development software Extensive ability to query, compile, enter, track and maintain data and records management systems Fundamental ability to translate issues into actionable business solutions Close attention to detail to deliver concise and accurate requirements-based reports and deliverables Effective ability to deliver products, services, and solutions in a collaborative and cross functional global environment, with an understanding of the user perspective Effective oral presentation and written communication skills Work Environment Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.) Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
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Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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