Job summary
Responsible for the management of all employees in the effective planning and implementation of all store processesRecruit, select and retain qualified employees according to federal and state labor laws and company policiesEnsure store is properly staffed
Job seniority: associate level
Responsibilities
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination• Make recommendations regarding employee pay rate and advancement• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies• Evaluate operating statements to identify business trends, expense control opportunities, potential shrink, and errors• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures• Provide superior customer service leadership• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment• Ensure that store is adequately equipped with tools necessary to perform required tasks• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance• Complete all paperwork and documentation according to guidelines and deadlines
Requirements
• High school diploma or equivalent strongly preferred• One year of management experience in a retail environment preferred• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals• Knowledge of cash handling procedures including cashier accountability and deposit control• Ability to perform IBM cash register functions to generate reports• Knowledge of inventory management and merchandising practices• Effective oral and written communication skills• Effective interpersonal skills• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)• Good organization skills with attention to detail• Ability to solve problems and deal with a variety of situations where limited standardization exists• Certain store locations may give preference to bilingual Spanish speakers
