Why You Should Check Out FINGERPRINTING EXPRESS?? Fingerprinting Express's Culture To Care® provides an inclusive, safe, and positive work environment.
? FE is Nevada's largest Livescan Fingerprint Background Check Provider and one-stop services for physicals, TB Testing, Titers, and Drug Testing.
? We have the most FIVE STAR reviews on YELP, Google, and the Better Business Bureau.
? Essential business, we have no layoffs through multiple recessions and the pandemic.
? We have been supporting the needs of companies, non-profits, and individuals for over 20 years in Nevada with store locations in Reno, Las Vegas, and Henderson.
? We focus on getting people to work faster and protecting vulnerable populations.
? FE has a strong history of supporting career growth, and longevity, and we promote from within.
? We pay 100% of Health, Dental, and Vision benefit premiums.
What's in it for you? ? Cool place to work with a Professional and Fun Company Culture.
? Competitive Compensation Package with a Career Path Opportunity for you.
? You will have day hours and major holidays off.
? You will have direct reporting and learn from our Executive staff and owners.
? You will find a great place to call home for many years with a business that Values its Team.
What Should You Know? • We seek an enthusiastic leader who thrives in a dynamic, fast-paced setting that fosters positivity, creativity, teamwork, and integrity.
• The Manager will play an integral role with the owner, executives, and staff, abide by and be the example of our Culture To Care®.
• This role is closely aligned with our team's mission, which is centered on fostering a positive, safe, and inclusive environment while driving ambitious company growth and capitalizing on opportunities.
• Ideal candidates will excel in a supportive atmosphere, relishing the motivation and rewards that come with dedication and perseverance.
Come join us, as we continue to grow our brand and Team!
What Responsibilities Will You Have? ? Assisting customers and motivating staff to perform in a positive work environment
? Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and proper disposal of records
? Open and close the store
? Training new hires and following checklists and scripts
? Implement office policy and procedures and lead staff holding them accountable
? Delegate and follow up on delegation
? Communication with upper management on staff evaluations and growth
? Staff retention by coaching, counseling, and using our progressive discipline, planning, monitoring, and appraising job results
? Contributes to team effort by accomplishing related results as needed
? Determine staffing requirements daily for call-outs and sending staff home if business is slow
? Quality Assurance: Run reports and double-check that work is completed correctly
? Customer Service
? Receptionist Duties
? Answering Multi-Line Phones
? Data Entry
? Cashier
? Work in close proximity with customers
? Fingerprint Technician - will train
? Notary Public Certification - will train
? Ability and willingness to upsell services
? Customer de-escalation
Qualifications: ? Management: 5 years (Required)
? At least 21 years of age
? Must be a US Citizen or lawful permanent resident
? GED or higher
? Cashier and Customer Service experience: 2 years (Required)
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