JOB TITLE: Store Manager REPORTS TO: Senior Retail Market Manager
DEPARTMENT: Retail
LOCATION: Fashion Island, Newport Beach, CA
SALARY: $65,000 - $75,000 annually
THE POSITION As a Store Manager, you will be an ambassador for the brand and a senior member of the retail team. Reporting directly to the Senior Retail Market Manager, your position will be ensuring the delivery of agreed sales strategy, retail profitability and KPI goals, and brand vision objectives within our retail stores. You will be responsible for the performance of the store and ongoing staff development.
We are looking for another strong team player to join us on our journey to establish Orlebar Brown as the luxury choice lifestyle brand for holiday clothes to wear every day. This role has the potential to evolve quickly as we open more stores in the US.
KEY ROLES AND RESPONSIBILITIES Hire, train & retain a sales team and assistant manager in partnership with the management team. Drive sales through a brand-led and focused KPI culture. Partner with the management team to build and maintain a highly effective sales team. Monitor team performance, providing feedback to the Senior Retail Market Manager and HQ team on a weekly basis. Building a client base and ensuring a high sign-up rate. Ensure relationships with customers are developed at all points of sale e.g. keeping them informed of new products, collections, and launches. Operational competency, including store banking, cycle counts, scheduling, processing of shipments. Ensure all aspects of loss prevention are considered and observed across the teams. Maintain security of shop premises, stock, and all shop monies. Execute VM according to company guidelines, implement window sets. Communicate product needs and report on performance. Monitoring, maintaining, and recording stock levels in the shop to ensure adequate stock levels to drive sales. Ensuring the team and store are looking its best at all times. CANDIDATE PROFILE Proven experience building, coaching, and developing a team. Excellent communication skills, both verbal and written. Internal & external customer service is vital to your success in this role. Experience in high-end retail. Familiarity with the menswear market and luxury goods. The ability to create and drive sales/footfall during quieter periods. Experience in building client bases and client books. Computer skills, the ability to report across excel and Word, comfortable with register and back office systems. Natural planning skills. A real attention to detail. Enthusiastic and enjoy your work. A practical multi-tasker, who can focus on the detail whilst never losing sight of the bigger picture. POSITION LOGISTICS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
Minimum 3 years of related experience. Ability to move heavy items - may include overhead lifting, pulling, and pushing of items up to 15 lbs-25 lbs. Ability to stand for extended periods of time. WHAT WE OFFER Join a diverse working environment of people whom we learn from every day.
The chance to train and develop your skills in a fun and fast working environment. Health insurance for full-time employment. Dental and Vision for full-time employment. Life insurance for full-time employment. 401K after 1-year employment. Beneficial company commission plan. Paid vacation and sick time. It's never just a job at Orlebar Brown. It's a way of life. We live and breathe our brand values – Tailored, Vibrant and Brave. Our team define who we are and how we get the job done. Benefits: 401(k). Dental insurance. Employee discount. Health insurance. Paid time off. Parental leave. Vision insurance. Experience level: 3 years Shift: 8-hour shift. Day shift. Weekly day range: Monday to Friday. Weekends as needed. Experience: Customer service: 3 years (Required). At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Orlebar Brown.
