We are desiring to recruit a strategic STAFF SERVICES ANALYST to join our high calibre team at Department of Justice in Sacramento County, CA.
Growing your career as a Full Time STAFF SERVICES ANALYST is a great opportunity to develop important skills.
If you are strong in teamwork, emotional intelligence and have the right determination for the job, then apply for the position of STAFF SERVICES ANALYST at Department of Justice today!
Job Description and Duties U nder supervision of the Staff Services Manager I in the Continuous Process Improvement Unit (CPI), the incumbent performs the less complex duties as a Process Improvement Consultant. The SSA uses appropriate strategies to upgrade workflow performance which includes policy/procedure development and revisions, process mapping, establishing efficient intake processes, while updating standard operating procedures and resources on the DOJ Intranet and OPS SharePoint sites for long-term business success. The SSA works with Lead Process Improvement Consultants, program subject matter experts and process owners for all process improvement tasks and responsibilities. The Process Improvement Consultant collaborates through open communication to complete assignments, tracking project milestones, developing, and implementing action plans, and ensuring deliverables are met, effectiveness is measured, and processes are standardized. Please let us know how you heard about our position by taking this brief survey:
You will find additional information about the job in the .
Minimum Requirements You will find the Minimum Requirements in the Class Specification. Additional Documents Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code (JC-398875) and the title of this position in the "Examination or Job Title(s) For Which You are Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/16/2023 Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Attn: Lety Perez
Division of Operations
1300 I Street, Suite 820
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Lety Perez
Division of Operations
1300 I Street, Suite 820
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter is required and must be included. Statement of Qualifications - A Statement of Qualifications (SoQ) is being required to obtain information regarding each applicant's knowledge, skills and abilities as related to this position. *Please refer to the section titled "Statement of Qualifications" below for specific information and instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Lety Perez
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
California Relay Service: (TTY), (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Staff Services Analyst Examination Link: Statement of Qualifications Instructions: Applicants must submit a Statement of Qualifications (SOQ) for this position. Applications received without the SoQ will not be considered. Applicable experiences from a volunteer, academic, or professional position may be used to describe your experience.
Each individual response must be numbered and include the full text of the numbered items prior to your response. Limit your SoQ to a maximum of three (3) pages, single-spaced, twelve-point Arial font.
Describe your experience in undertaking business process improvement efforts and innovative approaches to problem-solving to meet organizational goals. Please elaborate the steps you took in a specific example. Describe your experience writing clear and concise communications, policies, and procedures. Please elaborate the methods and strategies you use to ensure clarity and successful communication in your writing. Describe your approach for managing multiple assignments and deadlines. What tools and organization strategies do you use to ensure goals and deadlines are met? Describe your customer service philosophy and provide an example of a time when you delivered an exceptional customer experience. Include why you think it was exceptional. Benefits of working as a STAFF SERVICES ANALYST in Sacramento County, CA:? Excellent Benefits Package
? Continuous Learning Opportunities
? Competitive salary
