Overview: Provide administrative support and/or secretarial duties for the Office of Advising & Student Services at USU Eastern. This is an on campus position at the USU Eastern campus in Price, Utah.
Responsibilities: Provide front desk support and manage customer inquiries through various channels including answering phones, emails, and text messages. Maintain calendars (includes appointment reminders, checking in reserved appointments, rescheduling, and cancelling/blocking appointments as needed, etc.). Update and send Advising & Student Services related communications to students and parents. Facilitate academic advising outreach for new students including sending the advising syllabus, updating advisor assignments, and requesting batch uploads of Degree Works plans. Facilitate orientation outreach for newly admitted students including reminders to complete online orientation modules. Maintain academic advisor assignments in Banner and run other reports as needed to support the office. Maintain and recommend edits for office websites. Work closely with Director and take lead on Peer Mentor coordination and scheduling. Update and revise online orientation modules as needed. Provide administrative support for the USU 1010 Connections course. Update Advising & Student Services materials and handouts as needed. Collaborate with marketing on Advising & Student Services needs. Purchase items, process P-Card transactions, process Travel paperwork, and provide other clerical support for Advising & Student Services. Work with other departments within the building and on campus as needed. Assist Advising & Student Services with other duties as needed. Qualifications: Minimum Qualifications Two years of experience in an office setting or an associate degree/vocational training is required. Knowledge, Skills, and Abilities Skilled with computer programs and related software. Excellent critical thinking skills. Skilled in creative problem solving. Skilled with basic office equipment, including printers, copiers, and telephone systems. Good organizational skills. Strong verbal and written communication skills. Ability to handle sensitive and confidential business data and personal information. Ability to work without supervision. Knowledge of University policies and procedures. Excellent customer service skills. Required Documents: Along with the online application, please attach:
Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV" Cover letter to be typed/pasted at the end of your application **Document size may not exceed 10 MB.**
Advertised Salary: Commensurate with experience, plus excellent benefits ADA: Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
University Highlights: Founded in 1888, Utah State University is Utah's premier land-grant and space-grant university, with a strong commitment to excellence, access, and inclusion. USU serves approximately 27,500 students throughout the state at three residential campuses, eight statewide campuses, and 23 education centers. USU Online has served students from all 50 states and 55 countries for over 25 years, and USU Extension provides outreach and service to all counties in Utah.
As a land-grant university, USU engages communities and empowers people to lead successful lives of involvement, innovation, and impact. As an R1 research institution, USU provides a high-quality undergraduate and graduate education at an affordable price. Washington Monthly has consistently ranked USU in the top 10 among public universities for contribution to social mobility, research, and public service.
Utah State is committed to cultivating a diverse, equitable, and inclusive community where different perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Learn more about USU.
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at or .
About the Region U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU's main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute's 2022 ranking for best-performing small cities in the nation.
updated 7/2023 Notice of Non-discrimination: In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU's non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, , Distance Education Rm. 401,
Title IX Coordinator Cody Carmichael, , Distance Education Rm. 404,
Mailing address: 5100 Old Main Hill, Logan, UT 84322
For further information regarding non-discrimination, please visit or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, ,
updated 09/2023
