Responsible for driving the activities of the Concur Expense Team, ensuring customer service, policy adherence and continuous improvement of processes and delivery.
This role leads overall day to day activities for Concur Expense and global credit card program.
You Will:
Responsible for Concur expense management, audit team, and reporting
Manage integration and execution of global credit card program and align with expense reimbursement program
Function as the internal subject matter expert and escalation point for Concur Expense and Expense Audit team
Provide strategic direction and oversight of the global expense process, work to improve and enhance the exception reporting and post transaction audit capabilities
Ensure system audit rules, reminders, expense types and system settings are operating correctly, and employee data is updated accurately
Subject matter expert on travel and expense management tools, functionality, customizations, and reporting
Develop a solid understanding of all functional areas that impact expense reimbursement
Understands the technical needs required for successfully resolving business opportunities
Participates in the continuous improvement of processes by developing scalable and innovative solutions
Create, manage, and disseminate reporting for policy adherence and management decision making
Maintains Internal Controls and drives the team through required compliance
Ensures appropriate processes and job-specific requirements are properly documented
Monitors the teams daily activities, progress and has a close track of SLA’s
Uphold corporate policies for travel and expense as well as corporate credit cards
Leads regular team calls to address operational topics, improvements and projects that require monitoring and resolution
Work cross functionally with and support all departments throughout the organization on travel initiatives such as hotel program, SMMP, TMC implementation, etc .
You Bring:
3 years of relevant work experience with global expense and corporate card programs
Proficiency in Microsoft Office products and advanced skills in Excel
Excellent communication (written and verbal) skills, customer service, and organizational skills.
Experience in a fast-paced environment with a proven ability to multi-task and prioritize is critical; a strong focus on designing, building and conforming operational processes across the enterprise
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
