DESCRIPTION Want to help Earth's most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon's brand?
In this role, you will work closely with Amazon's Last Mile transportation businesses to build strategic initiatives and frameworks that support carrier partners in meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. You will be expected to understand laws and regulations applicable to the Last Mile business, assess effectiveness of existing risk and control concepts, and propose innovative mitigation strategies that enable business success. You must clearly and concisely communicate identified findings to senior leadership, and will be responsible for partnering with cross-functional teams to design workflows in support of risk-reduction activities. You will set program objectives, assign appropriate metrics that measure success, and drive business changes that reduce risk. You will work collaboratively with business stakeholders, safety, legal, tech, and field operations teams to implement world-class, customer-centric, compliance and risk management solutions.
Key job responsibilities
- Ability to define, develop, and implement risk programs and drive improvements quantified with metrics.
- Ability to lead, monitor and drive projects through to completion on time.
- Ability to establish successful partnerships with internal and external teams to execute both tactical and strategic initiatives.
- Demonstrable excellent communication skills (written and verbal).
- Demonstrable problem-solving skills using data and insights to drive both tactical and strategic business decisions.
A day in the life
The Sr. Risk Manager will leverage their knowledge of labor and employment laws, insight into industry regulations and standards, and their experience in risk assessments and regulatory change management to develop mitigation strategies that influence Amazon's transportation businesses throughout all phases of their lifecycle. The individual will work collaboratively with business stakeholders, legal, finance, tech, and human resource teams to implement world-class, customer-centric, risk-reducing solutions and drive process improvements.
About the team
Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon's transportation businesses across 16 regions. We proactively identify and manage risks through mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Bellevue, WA, USA | Nashville, TN, USA | New York, NY, USA BASIC QUALIFICATIONS - 6+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree or equivalent
- Experience with internal controls, legal interpretation/applicability, human resource compliance, labor employment compliance
