We're a dynamic and innovative company focused on revolutionizing the last-mile delivery experience in urban areas. Our cutting-edge technology and dedicated gig driver fleet ensure that customers receive unparalleled same and next-day delivery services. With operations spanning across major U.S. metro areas, we're committed to exceeding the expectations of both shippers and recipients alike.
Job Overview:
Are you ready to take on a leadership role in shaping the future of urban logistics? We're seeking a Senior Operations Manager to join our passionate team. Reporting directly to the Vice President of Operations, you'll play a pivotal role in overseeing our warehouse operations in the Pacific and Mountain time zones.
Key Responsibilities:
Lead and inspire our warehouse team, driving excellence in all operational aspects.
Surpass company KPIs related to safety, quality, cost, and speed to ensure an exceptional customer experience.
Stay ahead of industry trends, collaborating with key stakeholders to set strategic priorities.
Provide strategic guidance to our finance team on warehouse budgets and forecasts.
Identify areas for improvement and spearhead optimization projects to enhance our services.
Evaluate new warehouse opportunities through detailed analysis and financial modeling.
Support internal and external clients with insightful cost and performance analysis.
Requirements:
Bachelor's degree required; preference for degrees in Supply Chain Management, Logistics, or related fields.
MBA strongly preferred.
7+ years of professional experience, with a focus on Logistics, Warehousing, or Supply Chain.
Demonstrated ability to manage multiple projects simultaneously.
Proficiency in data-driven decision-making with measurable results.
Strong leadership skills with a focus on continuous improvement.
Experience in final-mile delivery and e-commerce is advantageous.
Proficiency in Microsoft Excel or Google Sheets required; familiarity with SQL, Access, and visualization tools like Tableau or Power BI is a plus.
Excellent communication skills, both verbal and written.
Physical Requirements:
Ability to perform various physical tasks, including standing, walking, sitting, climbing, kneeling, or crawling.
Hours:
Typical hours are Monday through Friday, with flexibility for weekend, night, and holiday hours as needed.
Travel:
This role requires approximately 25% travel.
Benefits:
Competitive salary based on experience.
Comprehensive benefits package including 401(k), health insurance, dental insurance, vision insurance, life insurance, and paid time off.
Join Us:
If you're ready to be part of a forward-thinking team shaping the future of urban logistics, we want to hear from you! Apply now to embark on an exciting journey with us.
Employment Type: Full-Time
Salary: $ 120,000.00 Per Year
