at JPMorgan Chase in Wilmington, Delaware, United States
About This Position: The Card Acquisitions Marketing Strategy Senior Associate will contribute to new account growth targets by overseeing the transformation and evolution of the Pre-Qual Widget experience This position sits within the Acquisitions Center of Excellence of Card Services, a key business within Chase's Consumer & Community Banking group.
Responsibilities: + This individual will be the strategic lead for transforming the experience for the Pre-Qual widget through innovation, capabilities enhancements and marketing across digital channels (chase.com, email, paid channels etc.)
+ They will be responsible for the day-to-day operation of the Pre-Qual widget including strategy development, campaign execution and reporting of their marketing initiatives
+ This includes leading and driving a roadmap inclusive of developing capability requirements, creating marketing campaign testing plans to inform strategic direction, creative, conversion funnel improvements and understanding attribution models
+ They will work closely with key partners in product, design, tech, analytics and risk to develop and implement innovative strategies aimed at optimizing the experience, increasing engagement and account conversions
This is a critical position within card, with complex and interesting business challenges and the potential to drive significant positive outcomes for the business.
Qualifications: + Experience with customer experience (CX). Someone that is an enthusiast who loves to roll up their sleeves and get their hands deep into every element of the experience
+ Understanding of a marketing campaign operations environment with a customer-first mindset
+ Strong business acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
+ 3+ years of marketing experience
+ Bachelor's Degree preferred
Ideal candidates would be able to do the following: + Be results-focused, with an ability to work through roadblocks, timeline challenges and prioritization
+ Be collaborative and build strong relationships across the organization
+ Manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment
+ Create winning online customer experiences that deliver conversion growth
+ Possess a strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
+ Have strong communication and interpersonal skills, and be able to express ideas in a confident, clear, and compelling way
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
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