About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents.
About the Location Hybrid Position: This position may be considered Hybrid based on PetSmart's FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs.
Fully Remote Position: This position is considered to be Fully Remote and work is done from another location outside of Phoenix Home Office (within the United States). Associates that are considered to be Fully Remote do not have a work space at Phoenix Home Office and can expect to be asked to travel to Phoenix Home Office several times a year [or more], based on business needs and in partnership with leadership. Associates that are considered to be Fully Remote will acknowledge the "Remote Work Agreement" upon hire.
Onsite Position: This position is considered to be Fully Onsite, work is to be done onsite at a PetSmart location (Phoenix Home Office, PetSmart stores, Merchandise Development Center, Distribution Centers or another PetSmart site).
Field Position: This position is considered Field based and is considered to be a blend of onsite and remote work activity. Field associates will spend their time both traveling to and spending time in various PetSmart locations and can expect to be asked to travel to Phoenix Home Office periodically throughout the year. Field associates typically work out of their home office when not traveling as outlined above.
About the Job The Sr International Transportation & Customs Analyst is crucial in orchestrating both international transportation operations and trade compliance. This role oversees ocean carrier pricing, maintains updated carrier contracts, manages carrier capacity for international Vendor to DC business needs, and conducts transportation bids. Additionally, the position ensures full compliance with trade laws, manages customs broker relationships, oversees free trade agreement solicitation, first sale for export, FTZ management, and duty drawback programs. This dual focus is designed to optimize transportation strategies and compliance protocols to efficiently deliver products, involving evaluation of carriers, freight rates, capacity, and regulatory compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES Trade Compliance Management – Takes lead in ensuring all transportation activities comply with international trade laws. Manages relationships with customs brokers and managed services provider to ensure the company adheres to import/export regulations and free trade agreements. Carrier and Contract Administration – Ensuring contracts for carriers, brokers, and managed service providers are current by facilitating new contracts along with amendments Rates and Bids – Manages and analyzes both domestic and international rate requests transportation & customs related services bids Cost of Transportation & Trade Optimization – Identifies cost-saving opportunities within transportation strategies. Analyzes impact of trade compliance on overall company cost of goods. Strategic Compliance Analysis – Leads strategic projects assessing the efficiency of trade compliance measures such as FTZ management and duty drawback utilization. Supports cross-functional teams with compliance-focused freight and network analysis. Regulatory and Compliance Research – Stays abreast of changes in trade laws and regulations affecting logistics and customs brokerage, implementing necessary changes in internal processes. EDUCATION and/or EXPERIENCE Bachelor's degree required from a four-year college or university in Engineering, Logistics, Supply Chain, or related field. Four to six years of work experience in transportation and trade compliance required. Customs Broker License strongly preferred.
SCOPE OF RESPONSIBILITY The focus of this job is equally split between International Transportation Operations (50%) and Trade Compliance (50%). This role demands a deep understanding of ocean, drayage, intermodal, and air operations alongside comprehensive knowledge of customs regulations and trade compliance practices including classification, broker management, and duty optimization strategies. The role requires a combination of advanced analytical skills and practical trade knowledge to manage complex and frequently changing scenarios.
This position will require a self-driven individual, strong multi-tasking capability with intermediate analytical and advanced technical skills. Responsibilities include integrating transportation strategies with trade compliance requirements. The individual must manage simultaneous projects, ensure regulatory compliance, and achieve the best cost and service outcomes.
TECHNICAL SKILLS Expertise in multimodal transportation operations and comprehensive understanding of trade compliance regulations. Strong geographic knowledge pertinent to major trading regions including China, SE Asia, the United States, and Canada. Advanced proficiency in analytical and optimization tools, particularly in contexts requiring compliance considerations. Advanced Excel skills, with proficiency in Access, SQL, MicroStrategy, or similar query software. PHYSICAL DEMANDS and WORK ENVIRONMENT The physical demands and work environment characteristics are typical of an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
About the Culture At PetSmart, we work hard to create a culture where and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they're core to PetSmart's success.
Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet friendly environment, bring your pets to work! On-site Dog Park "Top Dog" gym with equipment, fitness classes, massage therapists and personal trainers "Sit & Stay" Café serving fresh breakfast and lunch options On-site coffee bar "Lil' Paws" learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #Life A tPetSmart here: Check out Associate stories and share in some celebrations at PetSmart: Explore PetSmart Benefits here: If you don't already live in the Phoenix area here's a guide to the area: PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.
