The Senior Director, Regional Operations FLEX will oversee a Region to support business needs when there is an absence of leadership. In the interim, they will successfully lead the overall operation of retail stores within one of Maverik's regions. Senior Directors are responsible for achieving maximum profitability by ensuring stores are focused on operational excellence and Maverik Standards. Senior Directors are accomplished people leaders and excellent communicators. They care about the people, demonstrate strong work ethic, take ownership, and have a deep commitment to the customer, and team member experience. Our company embodies and fosters all aspects of our 1Adventure culture and promote an environment of collaboration, accountability, and engagement.
Essential Duties and Responsibilities: · Provide leadership to direct reports, including, but not limited to, hiring, training and development
· Actively pursue and maintain ultimate accountability for regional sales, profit goals down to the district and store level and ensures that the objectives are met
· Support development of and implement company initiatives and business plans and budgets in collaboration with the CRO (Chief Retail Officer)
· Ensure strategies, processes and procedures are followed, driving consistency across the entire retail footprint to support the company's desire to be a great operator for our customers
· Direct the District Manager in developing and implementing best practices, measuring operational efficiencies, continuously improving productivity, and achieving operational standards and excellence
· Execute on succession planning, workforce planning and professional development initiatives across the region
· Instill a culture of accountability for P&L management, improving the customer experience and drive a culture of coaching, engagement, and teamwork
· Ensure compliance with all government regulations as they apply to the Company's retail units
· Satisfactory driving record and frequent travel throughout Regions required
· Long-term assignments may require relocation within the companies footprint
· Additional responsibilities as assigned
· Adheres to all company policies and procedures
Qualifications: Education · Bachelor's Degree or equivalent professional experience preferred
· MS or MBA highly desirable
Qualifications: Experience · 7+ yrs. experience of retail management experience in positions of increasing responsibility with a recognized and reputable multi-site retail organizations(s) demonstrating best-in-class practices preferred
· Experience with P&L management and budget development preferred
· Strong working knowledge of Windows environment, Excel, PowerPoint
Qualifications: Competencies · Demonstrated strong written & verbal skills with the ability to effectively communicate with all levels within the organization
· Demonstrated success in linking corporate strategy to the development of leadership strategies & programs
· Understanding of the organization's strengths and weaknesses as compared to competitors
· Knowledge of industry and market trends affecting the organization's competitiveness
· Builds effective and diverse teams by creating a positive and inclusive work environment, promoting understanding, and treating employees equitably and respectfully
Duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Scheduling and shift assignments and work location may be changed at any time, as required by business necessity.
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