Careers that Change Lives:Provide technical, educational and sales support to assist the district in meeting assigned CRDN sales and customer service objectives. CRDN seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes, and systems by being accountable, having a voice, and taking action. This position will be the customer's first line contact for the CRDN daily operations at assigned accounts.A Day in the Life:Sales Support and strategy for CRDN business units.Support the regional CRDN sales strategy as set forth by the RVP; working with sales representatives and managers of all business units to achieve business plans.The DM and RVP may include primary responsibility for sales if no other sales representative is assigned to the business unit.Develop and maintain therapeutic and device operation knowledge; apply this knowledge to the development of well-written, clear, and concise reportsDevelop search strategies to identify and obtain existing, relevant data (internal or external)Work with librarian(s) and other data retrieval specialists to develop literature or data search strategies and protocols & review, appraise, and analyze literature search resultsAddress deficiencies and or answer questions from regulatory agencies as neededCreate and manage project schedule for each document/ identify task to be assigned to other colleagues. Manage multiple, varying sized projects concurrently.Work in close collaboration with cross-functional stakeholders to determine appropriate clinical evaluation strategy; may provide input to clinical trial designIdentify potential evidence gaps or risks to existing data and work with stakeholders to assess options, track, and communicate risks as neededStay current on clinical evidence landscape and provide guidance to teams on sufficient dataDevelop and maintain in-depth knowledge of clinical evaluation best practices and regulatory agencies' guidelines on clinical evaluation requirementsMay lead the development of policies, procedures, and/or process improvement initiatives for the group or clinical departmentInterface with regulators and may lead discussions and develop strategies with cross functional stakeholders to negotiate and influence regulatory reviewers on the clinical evaluationPerforms other related duties as assignedBASIC QUALIFICATIONS:IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUMEHigh School Diploma and a minimum 8 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR- Associate degree and a minimum 6 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science, or computing - OR-Bachelor's Degree and 4 years of experience.DESIRED/PREFERRED QUALIFICATIONS (optional):Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management. Demonstrated success in previous sales roles; indicating a high level of sales performance and/or successfully executed awareness and education programs. Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking. Strong project management skills and experience coordinating and executing marketing programs. Excellent interpersonal, written, and verbal communication skills. Strong work ethic Thorough working knowledge of medical terminology, medical procedures, and the medical device industry. Excellent customer service skills and problem resolution skills. Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels. MS Office; Word, Excel, Outlook Ability to travel 70% of the time. This position is field-based and regional. PHYSICAL JOB REQUIREMENTS:Continuous verbal and written communication.Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same levelSitting, standing and/or walking for up to eight plus hours per dayEnvironmental exposures include eye protection, infectious disease and radiationAbility to wear 7-9 lbs of lead for extended periods of time while in the O.R.Frequently required to use hands to finger, handle or feel objects, tools or controlsAbility to effectively use a mobile phone, PC, keyboard and mouseFrequent bending/stooping, squatting and balanceSpecific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computerAbility to travel extensively with ease (approx. 10% of time)Must be able to drive approximately 80% of the time within assigned territoryEnvironmental exposure to infectious disease and radiation Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. Clinical Specialists are periodically required to work weekends, evenings and nights. Clinical Specialists serve as a primary resource for scheduled and on-call assignments and as a back up to sales representatives during unassigned weekends, evenings and nightsMust have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application. Responsibilities may include the following and other duties may be assigned.Provides sales field support to customers.Conducts on-site education and consulting, and supports establishment and maintenance of customer relations with healthcare professionals and patients.A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here . In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here . The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc
