Responsibilities
Responsible for spearheading the development, execution, and communication of the business impact of ongoing learning initiatives across our channel partners.
Design and execute on program and process frameworks that exhibit repeatability and scalability within the business, catering to the broader objectives of our Channel function.
Strategically establish, oversee, and expand learning and competency development programs that tangibly enhances the business processes of our channel partners, as well as how our internal team interacts with the channel.
Collaborate closely with our Instructional Designer and Enablement leads to craft instructional content, and manage our partner portal.
Forge strong partnerships with sales leadership and channel business partners to pinpoint and prioritize enhancements for the ongoing program(s) including tiering, VCE, and more.
Regularly report on the performance of channel enablement programs and communicate business impact through quarterly business reviews.
Balance your time between program management responsibilities, and strategic planning.
Receive and scope Tier 1 requests with requesters and stakeholders to fully understand the request and impact on teams and develop a project plan including pre-launch, launch, and post-launch components.
Main driver for NPI Channel Enablement from a resource balancing perspective, ensuring that the channel perspective is represented in larger New Product or Process introductions throughout the year.
Be able to manage and tactically execute on all elements of a program including but not limited to: training and asset creation, scheduling, documentation, cross-collaboration, and timeline management.
Facilitate live and/or virtual training and information sessions as needed.
Requirements
5+ years of prior experience in a Sales Enablement, Channel Operations role, or PM role, where you touched channel partners as a main stakeholder.
Comfortable working in a highly visible, cross-departmental role, and engaging frequently with leadership.
Highly organized and efficient with the ability to manage multiple programs or projects at the same time.
Be able to see and plan for the larger strategic vision as well as define and execute on tactical pieces.
Ability to handle and navigate, at times, stressful and fast-changing situations.
Strong verbal and written communication skills, with the ability to set priorities and agendas for meetings as well as send action items to everyone involved.
Self-motivated, able to work autonomously and communicate with remote teams.
Program/Project Management experience and/or certifications preferred.
