Job Description:
Our team at Marketplace is on a mission to empower individuals to turn their aspirations into reality. With a focus on providing trusted advice and guidance, we assist people in making informed decisions that they can feel confident about, allowing them to prioritize what matters most to them. We are a group of seasoned industry experts committed to aiding readers in making smart choices and selecting the right products effortlessly.
Marketplace brings together decades of experience spanning various geographies and teams, including Content, SEO, Business Intelligence, Finance, HR, Marketing, Production, Technology, and Sales. Our team's diverse expertise contributes to Marketplace's comprehensive coverage of consumer credit, debt, health, home improvement, banking, investing, credit cards, small business, education, insurance, loans, real estate, and travel.
Senior Associate, Business Operations
Marketplace is in search of a Senior Associate, Business Operations to spearhead measurement and business operations across our emerging portfolio of owned and operated comparison shopping businesses.
Reporting directly to the Senior Vice President (SVP) of O&O Businesses, this pivotal role involves designing, launching, and optimizing multiple new business lines in the Health, Home, and Professional service categories. During the startup phase, the incumbent will wear many hats, establishing a robust foundation of data-driven operations and processes conducive to scalable growth.
The ideal candidate is a collaborative team player with a passion for business expansion. They possess an ownership mentality, perpetually seeking novel ways to enhance business operations. Their decision-making process is driven by data, enabling them to allocate resources efficiently to drive maximum impact. Thriving in dynamic, fast-paced environments, they excel at problem-solving and embrace ambiguity with curiosity and humility. Above all, they are exceptional colleagues, setting high performance standards, offering support to teammates, and fostering a collaborative work culture.
Responsibilities:
1. Business Optimization: Gain insights into key performance metrics and drive optimizations based on data analysis. Collaborate across functions to implement changes, measure their impact, and leverage learnings to enhance KPI performance.
2. Measurement and Reporting: Partner with the SVP and Analytics team to develop effective performance reporting and optimization tools. Continuously refine reporting solutions to improve speed, accuracy, accessibility, and impact.
3. Business Operations: Develop project plans aligned with primary business objectives and key results. Maintain transparent communication on project progress, obstacles, and insights to ensure efficient project completion.
4. Financial Modeling and Prioritization: Utilize business and financial data to model opportunities, support data-driven decision-making, and allocate resources effectively. Set revenue and cost targets in collaboration with functional leads and the SVP.
Skills and Experience:
Must Have:
- 2-3 years of experience in an Analyst or Operations role, preferably in a large affiliate or performance marketing business.
- Proficiency in data manipulation tools such as MS Excel and Looker/Tableau. Experience collaborating with Data Engineers and Analytics leads to design and build measurement frameworks.
- Track record of working cross-functionally to understand performance and prioritize, execute optimizations.
- Startup or small business experience with a versatile skill set, resourcefulness, and comfort in ambiguous environments.
- Strong written and oral communication skills, including data insights curation, problem resolution, and resource allocation decision-making.
Nice to Have:
- Experience in Health, Home, or Professional Service and/or comparison marketplace business.
- Experience managing lead generation and sales programs in platforms such as Impact Radius, Commission Junction, and Leadspedia (or similar).
- Market sizing experience including TAM, SAM, and SOM research, customer, partner segmentation, and sizing.
- Proficiency in growth marketing tools for tracking and analyzing digital program performance such as Google Analytics, SEMrush, Ahrefs, and SEOclarity.
- SQL skills.
Benefits:
- Competitive compensation package.
- Remote work flexibility.
- Unlimited PTO.
- Every third Friday of the month off.
- Winter break closure; the week between Christmas and New Year's.
- Home office setup.
- Wellness reimbursement.
Additional Information:
The company is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year
