Duration: Contractor to Direct Hire
Location: Baltimore, MD
Schedule: 5 Days per week (50 55 hours/week) 1 Saturday per month
Company: Power company
Our Client, a Power Company that offers Solar and Storage Services to homeowners within the US, is currently searching for a Solar Electrician for their Maintenance and Service group. Our Client owns and maintains a distributed fleet of residential solar systems across 20+ states and several U.S. territories. All monitoring and inbound customer service calls are handled in-house.
Our Client utilizes a highly skilled team of technicians as well as third-party service partners, to maintain and service our fleet . The Solar Electricians primary responsibility is to support Operations & Maintenance activities by providing quick response to maintain the performance of the solar systems, provide excellent customer service to our Customers and ensure a smooth workflow and optimally performing solar systems.
Job Responsibilities:
-Perform maintenance and service tasks for solar customers in assigned territories
-Diagnose and repair solar systems and electrical components
-Evaluate systems accurately for maintenance, warranty, design and other purposes
-Provide on-site, Tier 1 troubleshooting for solar systems
-Collaborate closely with engineering team to resolve technical issues
-Identify solutions to resolve technical design problems, including electrical systems used during construction
-Read and interpret blueprints, schematics, and wiring diagrams
-Provide training to service staff on how to identify and resolve issues, repairs, etc.
-Provide training to customers about process, usage, and maintenance
-Manage and resolve customer concerns and issues in a timely manner -communicate and document progress to customer and relevant Client employees
-Document key communications in appropriate Client software
-Develop positive and professional relationships with channel partners and service only providers
-Develop knowledge of all roof types and the appropriate flashings and mounts to use on those roofs
-Complete quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines
-Maintain compliance with all Client Safety policies and practices
Requirements:
-Formal apprenticeship and/or vocational training
-Baltimore County Journeymen License
-Minimum of 3+ years electrical experience required, with 3+ years in the solar electric industry preferred
-Must possess a current, valid Driver's license
-Working knowledge of the NEC required
-Bi-lingual (English/Spanish) preferred
-Must be willing to travel for some projects -overnight travel estimated up to 50%
-Proficiency in MS Office
-Very strong organizational and communication skills (both verbal and written)
-Able to work an adjusting schedule and respond to emergencies
-Projects a professional appearance and excellent customer service skills
-Must be able to lift and carry up to 50 pounds. Assistance may be provided for oversized items
-Must be able to sit, stand, walk, and drive for up to 8 hours at a time
-Work postures include: reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulders
Employment Type: Full-Time
