Social Insurance Specialist Ictap/Ctap Temporary Nte 1Yr

Summary
Position Location: This vacancy is for multiple locations.
APPLICATIONS considerations only for the Interagency Career Transition Assistance Program (ICTAP) in commute area of the selected location.
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Overview
* Accepting applications
* Open & closing dates
05/02/2024 to 05/09/2024
* Salary
$77,274 - $100,453 per year
* Pay scale & grade
GS 11
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Locations
* Belle Glade, FL FEW vacancies
* Boca Raton, FL FEW vacancies
* Fort Lauderdale, FL FEW vacancies
* Hialeah, FL FEW vacancies
* Show more locations (6)
* Key West, FL FEW vacancies
* Margate, FL FEW vacancies
* Miami, FL FEW vacancies
* Miami Beach, FL FEW vacancies
* Pembroke Pines, FL FEW vacancies
* West Palm Beach, FL FEW vacancies
* Remote job
No
* Telework eligible
No
* Travel Required
Not required
* Relocation expenses reimbursed
No
* Appointment type
Permanent -
* Work schedule
Full-time -
* Service
Competitive
* Promotion potential
11
* Job family (Series)
0105 Social Insurance Administration
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Position sensitivity and risk
Moderate Risk (MR)
* Trust determination process
Suitability/Fitness
* Announcement number
SG-0741552-RA/CS-ICTAP/CTAP
* Control number
********
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This job is open to
* Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
Clarification from the agency
APPLICATIONS WILL ONLY BE ACCEPTED FROM those eligible for Interagency Career Transition Assistance Program (ICTAP) in the commuting area of the selectedduty location.
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Duties
Claims Specialists conduct interviews with the public to obtain, clarify, and verify information about initial and continuing eligibility for retirement, survivors, disability, health insurance benefits, and eligibility for supplemental security income including State supplements. In addition, they resolve discrepancies, clarify issues and make final decisions for initial and post-entitlement for benefits and payments; adjudicate and authorize entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA.
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Requirements
Conditions of Employment
* Proof of ICTAP eligibility required.
* U.S. Citizenship required
* Selective Service Registration, if applicable (www.sss.gov)
* Fingerprinting and background and/or security investigation may be required.
* Job offers are contingent on fingerprinting and background / security investigation results.
* All qualification requirements must be met by the closing date of the announcement.
* Must pass the Competency Assessment Interview Process (CAIP).
Qualifications
Your resume must indicate both a beginning and ending date and the number of hours worked per week for each position you've held. Your beginning and ending dates must include a month and year, and you should not use a range of hours (i.e. 20 - 30) to indicate the number of hours per week you worked. Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period, you will be credited with 6 months of experience).
In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
* Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-11 or above; or on a career ladder position with full performance level leading to the GS-11 or above. (For additional information regarding ICTAP eligibility, please visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf
Qualification requirements must be met by the closing date of this announcement.
SELECTIVE PLACEMENT FACTOR:
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible. In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
* Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP).
In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection.
Education
Education requirements do not apply in this position.
Additional information
In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
* Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-11 or above, and in the commuting area of the listed duty locations.
In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
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* Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupation questionnaire, which is designed to capture the desired competencies for this position.
The following knowledge, skills, and abilities are necessary to perform the duties of this position:
* Knowledge of principles, objectives, policies and procedures of a benefits entitlement programs
* Ability to research, interpret and apply standards, directives, policies and legislation.
* Ability to communicate orally.
* Ability to communicate in writing.
* Skill in using online technology and automation tools.
* Ability to manage multiple priorities and balance workloads.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/********
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference or qualify on the basis of education.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
* proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
* proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* How to Apply
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume
2. Proof of ICTAP eligibility and/or Proof of Military Spouse eligibility
3. The Occupational Questionnaire
4. Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 05/09/2024.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Johanna Arevalo at ******** or ******** .
Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Agency contact information
Johanna Arevalo
Phone
********
Email
********
Address
Region IV South Florida
61 Forsyth St SW
Suite 22T64
Atlanta, GA 30303
US
Learn more about this agency
Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Equal Employment Opportunity (EEO) Policy
* Reasonable accommodation policy
* Financial suitability
* Selective Service
* New employee probationary period
* Signature and false statements
* Privacy Act
* Social security number request
Help
Required Documents
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference or qualify on the basis of education.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
* proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
* proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help
How to Apply
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume
2. Proof of ICTAP eligibility and/or Proof of Military Spouse eligibility
3. The Occupational Questionnaire
4. Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 05/09/2024.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Johanna Arevalo at ******** or ******** .
Individuals with hearing or speech disabilities may use the listed email or 7-1-1 for TTY-based Telecommunications Relay Services to call the listed phone number. Additional Telecommunications Relay Services options are available in each state: https://www.fcc.gov/general/trs-state-and-territories
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Read more
Agency contact information
Johanna Arevalo
Phone
********
Email
********
Address
Region IV South Florida
61 Forsyth St SW
Suite 22T64
Atlanta, GA 30303
US
Learn more about this agency
Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Equal Employment Opportunity (EEO) Policy
* Reasonable accommodation policy
* Financial suitability
* Selective Service
* New employee probationary period
* Signature and false statements
* Privacy Act
* Social security number request
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Help
Overview
* Accepting applications
* Open & closing dates
05/02/2024 to 05/09/2024
* Salary
$77,274 - $100,453 per year
* Pay scale & grade
GS 11
* Locations
* Belle Glade, FL FEW vacancies
* Boca Raton, FL FEW vacancies
* Fort Lauderdale, FL FEW vacancies
* Hialeah, FL FEW vacancies
* Show more locations (6)
* Key West, FL FEW vacancies
* Margate, FL FEW vacancies
* Miami, FL FEW vacancies
* Miami Beach, FL FEW vacancies
* Pembroke Pines, FL FEW vacancies
* West Palm Beach, FL FEW vacancies
* Remote job
No
* Telework eligible
No
* Travel Required
Not required
* Relocation expenses reimbursed
No
* Appointment type
Permanent -
* Work schedule
Full-time -
* Service
Competitive
* Promotion potential
11
* Job family (Series)
0105 Social Insurance Administration
* Supervisory status
No
* Security clearance
Not Required
* Drug test
No
* Position sensitivity and risk
Moderate Risk (MR)
* Trust determination process
Suitability/Fitness
* Announcement number
SG-0741552-RA/CS-ICTAP/CTAP
* Control number
********
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/******** . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

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