Job summary
Small Business Loan OfficerLocation: Hybrid remote in Springfield, MAFull-time position
Job seniority: associate level
Responsibilities
• Respond to loan inquiries, review loan requests, and conduct interviews with potentially qualified applicants• Underwrite small business loans by interviewing loan applicants, conducting due diligence, preparing financial spreadsheets and analyzing financial data• Prepare and review loan documents, and conduct loan closings• Manage borrower relationships, including annual reviews of open loans• Provide support with loan portfolio management• Establish and maintain strong, collaborative relationships with business assistance providers, banks, and other referral sources• Remain current on rules, regulations, and lending guidelines• Maintain the confidentiality of the borrower and staff information• Collect and track outputs, outcomes, and impact data related to borrowers, applicants, and loans• Prepare impact data reports for internal and external stakeholders
Requirements
• 7 years' equivalent experience in a business, banking, or related role, with 3 years as a field specialist in small business/CDFI lending; a combination of experience plus a Bachelor's degree may be a substitute• Ability to conduct due diligence and evaluate credit worthiness• Experience managing an accounts portfolio• Skilled in researching data and information and applying good judgment when reviewing loan applications• Demonstrated ability with Microsoft Office applications (especially Excel), and comfort learning new technologies• Ability to communicate clearly and effectively, both verbally and in written form• Strong in presenting data in clear, visually appealing, readable reports• Ability to work both independently and as a member of a team• Bilingual (English/Spanish) written and verbal skills preferred, but not required
Benefits
• Generous paid time-off• 12+ holidays annually• Health, dental, and vision insurance options• Educational assistance• Medical Reimbursement Account• Dependent Care Account• 403(b) retirement plan with employer match• Life insurance• Short-term and long-term disability insurance• Transportation benefits• Employee Assistance Program• Annual staff picnic!
