Slot Attendant Ii (Onsite At Reno-Tahoe Airport)

Overview Join our team as a Slot Attendant where you will play a crucial role in ensuring the seamless operation of IGT gaming machines while providing top-notch customer service to travelers arriving and departing Reno-Tahoe International Airport. We are looking for someone who is conversation driven, outgoing and personable as well as experienced with money handling.
Responsibilities:
•    Coordinate and verify jackpot and fill payments.
•    Solve customer disputes.
•    Verify vault and change bank inventory.
•    Perform minor machine repair.
Work Location:
Onsite at Reno-Tahoe International Airport. This position is not remote or hybrid eligible.
Requirements •    Minimum of 6 months to 1-year experience in gaming operations
•    Experience with MS Word and Excel
•    Basic math skills required
•    Excellent customer service skills (including good written and verbal communication skills)
•    Must be able to lift 50lbs regularly
•    Must be able to stand a full 8-hour shift
•    Must be able to work overtime as needed
•    Must be at least 21 years old
•    Must be able to obtain a gaming card upon employment
•    A security investigation will be conducted
Preferred:
•    Experience with money handling (i.e., retail cashier, bank teller)
Keys to Success • Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

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