This position exists to steward our business to the next level. The potential candidate must make it their personal mission to positively and directly affect the growth of our team members. The goal of a shift supervisor is to elevate all those around them to create an excellent experience for team members and guests.
Shift supervisors should ensure that the store is ready to serve the next guest by ensuring a clean and organized facility. The supervisor will be in constant contact with the upper Leadership Team and Operator as to what is happening in their scope of responsibility at that time and is responsible for the overall flow of the restaurant. Supervisors will be expected to set the standard for signature service and must lead by example. A cheerful attitude accompanied with a desire to get things done makes a great example for all members of your team.
KEY RESPONSIBILITIES:
• Direct and work in the daily operations overseeing and supervising systems and processes
• Enthusiastically lead shifts of 30-40 team members
• Serve on the Leadership Team
• Lead, motivate, and build relationships with team members with a focus on developing and
training
• Prioritize food safety, quality, and other key areas to ensure compliance and to create and
maintain a remarkable guest experience
• Ongoing evaluation of business operations and streamlining systems/processes to improve
efficiency and to build sustainable sales and profit growth
• Perform off-shift managerial tasks
Requirements * Must be at least 18 years of age upon hire date
* Must be eligible to work in the United States
* Must have a source of reliable transportation
* Works in hot, noisy and fast paced environment
* Mobility required during shifts
* Must work well under pressure
* Must be familiar with traffic patterns
* Excellent interpersonal and customer service skills
* Ability to lead and influence people effectively
* Ability to prioritize tasks and to delegate them when necessary
* Ability to function well in a high-paced and at times stressful environment
* Ability to take initiative
* At least one year management experience required
* Must have availability to open and close Monday through Saturday
