Shift Leaders - Leading Industry Pay

We are hiring an enthusiastic Shift Leaders to join our multidisciplinary team at Dunkin' in Delaware, OH.
Growing your career as a Full Time Shift Leaders is a terrific opportunity to develop competitive skills.
If you are strong in negotiation, communication and have the right commitment for the job, then apply for the position of Shift Leaders at Dunkin' today!

at Dunkin' in New Castle, Delaware, United States
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. Responsibilities Include: Team Environment – Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner. Deploy team members appropriately to meet guests' needs and service standards throughout shift. Support training of Crew Members as directed by Restaurant Manager or Assistant Manager. Communicate goals and hold team members accountable for performance during shift. Operations Excellence for Guest Satisfaction – Hold guests as highest priority and role model exceptional guest service. Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies. Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift. Complete all required training including ServSafe® certification. Profitability – Ensure restaurant standards and marketing initiatives are properly executed during shift. Follow all systems and processes to control labor costs, food costs, and cash throughout shift. Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift. Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with Restaurant Manager. Comply with all restaurant, Brand, and franchisee policies. Required Preferred Job Industries Food & Restaurant
To view full details and how to apply, please login or create a Job Seeker account Benefits of working as a Shift Leaders in Delaware, OH:
? Excellent benefits
? Company offers career progression opportunities
? Leading Industry Pay