NorthHill Technology Resources has a need for a ServiceNow Architect to support a newly-awarded Federal Program in Springfield, VA. This is a direct-hire role with our client, a fast-growing Federal Integrator. Qualified candidates must be US Citizens with an active DHS EOD or DOD Secret Clearance. This is a hybrid role, with 2 days onsite per week in Springfield. ServiceNow Architect Task Description:
The TSA ServiceNow Architect will be responsible for overseeing the architecture and design of ServiceNow HRSD, which provides employee, manager, and HR functionality for Pay, Personnel, and Benefits.
Primary Job Duties:
· Architect and design ServiceNow HRSD solutions for clients and customers.
· Lead technical teams in the implementation and operations of HRSD solutions.
· Engage with executive stakeholders to establish strategic roadmaps and provide thought leadership.
· Develop business cases and contribute to business development opportunities.
Required skills/Level of Experience:
Career level with a complete understanding and wide application of technical principles, theories, and concepts. Working under only general direction, provides technical solutions to a wide range of difficult problems. Independently determines and develops approach to solutions. Minimum 5 years' experience + bachelor's degree or equivalent (Associate degree +2 years' experience; 6 years' experience; or relevant professional certification); Successful completion of higher education which has not resulted in a degree may be counted as one year of experience.
· Architect and design ServiceNow HRSD solutions – 5+ years.
· Lead implementations of ServiceNow HRSD solutions – 5+ years.
· ServiceNow Certified HR Implementation Specialist.
· Engage with client stakeholders and customers to determine solution requirements and improvements – 8+ years.
· Engage with client executives to generate roadmaps and recommendations – 5+ years.
· Create roadmaps for technical offering growth and innovation – 5+ years.
· Understand and design integrations and interfaces with other systems – 8+ years.
· Understand and design data models – 8+ years.
· Excellent customer relationship management skills including effective oral and written communications – 8+ years.
Nice to have skills:
· Certifications in ServiceNow modules that are not HRSD.
· Understanding of other ServiceNow products.
· Understanding of other HR technologies (PeopleSoft HCM, Cornerstone On Demand, etc.).
· Understanding of Agile development methodology and willingness to knowledge transfer.
· Experience with Federal agencies, their requirements, and their workflows.
