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Service Support Analyst- Expert

Service Support Analyst- Expert
Company:

Novalink Solutions Llc

Place:

Raleigh, North Carolina

Job Function:

Information Technology

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Details of the offer

Job summary
Desktop and M365 Support AnalystSupport staff through transition and ongoing supportGood communication and customer service skills
Job seniority: associate level
Responsibilities
• Technical assistance, support, and advice for hardware, software, and systems• Hands-on assistance to business and technical users• Remote assistance to business and technical users• Supporting Office 365 environment• Remote PC setup and application installation• On-site support for hands-on users
Requirements
• Customer service skills• Microsoft 365 (Outlook, Sharepoint, Teams, OneDrive, etc) usage• Desktop support• PC specifications and purchasing• Desktop imaging and installation of applications• Experience supporting IT for employees of the State of NC• Microsoft certifications• Excellent written and verbal communication skills• Experience supporting A/V equipment• Excellent background supporting end users in an M365 environment with emphasis on Outlook, Teams, and SharePoint

Source: Grabsjobs_Co

Requirements

Service Support Analyst- Expert
Company:

Novalink Solutions Llc

Place:

Raleigh, North Carolina

Job Function:

Information Technology

Report this offer

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