Service Representative

Service Representative Location Hybrid remote in Minneapolis, MN : Midwest Family Mutual is an "A" rated property & casualty insurance carrier and has been recognized as one of the top 50 in the nation by The Ward Group. As a regional carrier operating in 24 states we offer a full array of Commercial & Personal Property and Casualty lines of business. We are looking for a self-motivated, energetic and experienced service representative. Qualified candidates will have 2+ years of Property & Casualty Insurance experience. This is a telework (work from home) desk position and requires someone who can work independently and as part of a remote team environment. Days/Hours: Monday through Friday; 8:00am - 5:00pm. A dedicated home office space, wired high speed cable/DSL internet connection, and ability to work well in this type of environment is required.
The role of the service representative is to provide excellent customer service while accurately and efficiently completing assigned responsibilities, which includes
Processing Personal and Commercial lines Endorsements. Process renewals for Commercial lines accounts. Order and review property inspections and building cost estimators. Answer correspondence and emails promptly and professionally. Complete additional processing and reporting tasks as assigned. Qualifications/Requirements: Minimum of 2 years Property and Casualty Insurance experience required. Strong understanding and working knowledge of personal and commercial policies and coverages. Good communication skills. Ability to work independently and effectively in a remote work environment. Strong organizational skills and attention to detail. Proficient with MS Office Suite. High school diploma or GED. Insurance designation(s) a plus. Must have High-Speed Internet and dedicated home office space. Must be able to travel to the regional and/or corporate office when requested. *Travel is minimal.