Service Desk - Get Hired Fast

We are looking for a hardworking Service Desk to join our vibrant team at Comtech Global Inc in Columbus, OH.
Growing your career as a Full Time Service Desk is an amazing opportunity to develop useful skills.
If you are strong in leadership, critical thinking and have the right drive for the job, then apply for the position of Service Desk at Comtech Global Inc today!

Role: Service Desk
Location: Columbus, OH
Please share resumes to
pgo AT THE RATE OF Comtechglobal DOT COM
Years of Relevant Experience: More than 3 years
A+ certification preferred.
Preferred Education: 4-year college degree or equivalent technical study; may accept equivalent education and experience combined.
Assist disassembling approximately 100 user IT workstations (workstations, monitors, VOIP phones) and ITS equipment (build room, storeroom)Assist assembling user equipment when it arrives at new location.Directly support approximately 100 users consisting of the agency's director, assistant directors, executive and administrative staff at the Central Office location.Receive telephone calls and e-mails from users in multiple locations throughout the state having software or hardware problems to ascertain the nature of problem, determine whether problem is caused by hardware such as a printer, cables, telephone, or network connectivity, and log in the Service Now incident management system.Assist users through problem solving steps or escalate problems in accordance with defined procedures.Troubleshoot software and hardware issues and use various resources to research problems and their solutions.Receive and asset-tag new hardware/equipment, image new/existing laptops and workstations, and apply upgrades and security updates.Assist in coordination of changes, upgrades, and new products, ensuring systems will operate correctly in current and future environments.Write or revise training manuals and procedures.Train users on software and hardware on-site or virtually.Ability to work in a team environment.Possess strong written and spoken communication skills. Benefits of working as a Service Desk in Columbus, OH:
? Excellent benefits
? Company offers career progression opportunities
? Competitive salary