Service Advisor

About UsThe Beyer Automotive Group is a family-run business, currently selling and servicing Volvo, Land Rover, Kia, Subaru, Mazda, and Volkswagen across greater Washington DC and Shenandoah Valley at five separate locations.We are seeking to add a highly-motivated, customer-focused Service Advisor to handle our service customers' concerns. This position requires excellent communication skills and a high customer service orientation. Candidate must be reliable, dependable, and preferred to have a minimum of 3-years related experience with a high CSI and Sales history. Must possess a valid driver's license and be detailed oriented.This position is for current Professional Service Advisors and pays in excess of 125k+ a year. So if you dont have 3+ years of experience please dont apply as you will not be considered.What We OfferMedical, Dental and Vision InsurancePaid Time offPaid HolidaysPaid Training* 401KDiscounts on products and servicesCareer advancement opportunities, promote from withinContinued education, manufacturer hands-on and web-based trainingManager in training programClean and professional work environmentCompetitive wagesService Advisor responsibilitiesGreeting customers promptlyObtaining customer and vehicle informationClearly reporting all vehicle symptoms as described by the customerDetermining and recommending needed maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and updating customers frequentlyVerifying that the final invoice reconciles with the work performed on the repair orderExplaining all completed work and charges to customersRequirements:Minimum 3 years experience in a service advisory roleADP experience is preferred but not required.Hyundai experience is a PLUS!Positive attitudeHigh volume mentalityCSI focused* Required experience:* Service Advisor, Dealership, Automotive Knowledge: 1 year