Service Advisor

Job summary
Service Writer role in automotive industryRequires automotive service advisor experienceValid driver's license required
Job seniority: associate level
Responsibilities
• Meet with customers and determine their needs for repair and/or service• Increase customer satisfaction and maintain ethical business practices• Monitor progress of each vehicle and update customers• Maximize sales and execute retail promotions• Oversee technicians and participate in quality control• Participate in development of standard operating procedures
Requirements
• High school diploma or equivalent• Valid commercial driver's license & clean driving record• Accredited training in service advisor skills• Automotive service advisor experience• Fluent in English• Ability to concentrate and multitask• Proficient use of computers/business machines