We are eager to add a strategic Service Advisor to join our collaborative team at David Chrysler Dodge Jeep RAM in Glen Mills, PA.
Growing your career as a Full Time Service Advisor is a promising opportunity to develop essential skills.
If you are strong in project management, cooperation and have the right drive for the job, then apply for the position of Service Advisor at David Chrysler Dodge Jeep RAM today!
David Chrysler Dodge Jeep RAM is a family-owned and operated dealership that serves the Glen Mills, Pennsylvania community . We are looking for a Service Advisor to join the member of the service team.What We OfferEmployer-paid health insuranceChristmas bonus401(K) + MatchGym reimbursementFlex spendingCommunity involvementEmployee eventsOpportunities for advancementResponsibilities* Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.Ensure the daily inventory of technicians' time is consistently sold to service customers.Distribute work between technicians efficiently.Answer technical questions about vehicle problems, warranties, services, and repairs.Maintain Customer Happiness scores at or above company standards.Assist in diagnosing vehicle problems; order parts and tools as necessary.Oversee administration of warranty claims as well as training and supervising of service department.Set schedules and assigns tasks to service department employees.Reinforces company policies and adheres to company standards.Encourages compliance with applicable laws and regulations.Maintain good working relationship with factory(s) and foster positive employee relations.Collaborate with upper management to make service department hiring and discipline decisions.Qualifications* Organized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearanceConsistent record of service and sales successStrong record of positive customer satisfaction resultsTeam oriented and self-motivatedAble to work with little supervisionClean driving record and valid driver's licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Benefits of working as a Service Advisor in Glen Mills, PA:
? Opportunity to Make a Difference
? Professional Development Opportunities
? Competitive salary
