Service Advisor/Consultant

Service Advisor/ConsultantJob Summary:The Service Advisor at Richardson Motors will be responsible for providing excellent customer service to clients in the Auto industry. This is a full-time role based in Dubuque, Iowa. The ideal candidate will have a strong background in customer service and sales, with a focus on meeting sales goals and providing outstanding service to customers. This role offers the opportunity for a base salary plus commission.Compensation & Benefits:- Competitive base salary plus commission-Company sponsored health insurance-Paid life and disability insurance-Employee discounts- 401(k) retirement plan- Paid time off and holidays- Opportunities for advancement and growth within the companyResponsibilities:Greet customers and identify their needs for vehicle service or repairsSchedule service appointments and coordinate with the service team to ensure timely completion of repairsProvide accurate and detailed estimates for service costs and timelineCommunicate with customers throughout the service process, providing updates and recommendations as neededMaintain excellent customer relations and address any concerns or issues that may ariseMeet and exceed sales goals by promoting additional services to customersWork collaboratively with the service team to ensure efficient and effective operationsStay up-to-date on industry trends and product knowledge to better serve customersRequirements:Strong sales and communication skillsExcellent problem-solving abilitiesAbility to work in a fast-paced and dynamic environmentProficiency in computer systems and technologyValid driver's license and clean driving recordEEOC Statement:Richardson Motors is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing a welcoming and inclusive workplace for all employees.