Job Description City Rochester
State MN
Remote Yes
Department Health Information Management Services
Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities The HIMS Senior Specialist should have a broad knowledge of an electronic health record (EHR), specifically Epic. The individual should have a firm understanding of HIPAA-compliance and when an authorization is needed before disclosing protecting health information. Responsible for the comprehensive processing of all types of requests for medical information to include customer service for walk-ins, opening and processing incoming mail, verifying authorizations, requesting historical medical records, and preparing correspondence in response to a request for medical information. In addition, this individual is responsible for the completion of quality assurance monitoring of the work performance of HIMS Specialists and reporting their findings to the HIMS Supervisor. Acts as a resource for the HIMS Specialist and completes ad-hoc projects. The HIMS Sr. Specialist will also assist with training new or contract staff and students in a qualitative and effective manner.
Supports patient safety and quality care by being knowledge experts of the health care record achieved through quality documentation, integrity of the EHR, timely and accessible health information, regulatory compliance. Coordinates and maintains the flow and content of patient health information in both paper and electronic formats. Analyzes patient information to ensure compliance with standards established by Federal/State & Joint Commission & CMS regulations. Coordinates with clinicians to ensure documentation contains all required elements and is completed in a timely manner. Adheres to, and helps develop, institutional policies regarding health care documentation.
Utilizes independent analytical and critical thinking skills. Works independently and collaboratively across the enterprise with minimal supervision. Adheres to guidelines with regard to accessing minimum necessary information to complete job function. Adheres to state and federal rules regarding privacy and confidentiality of protected health information. Leverages technology to serve the patients and practice. Assists in developing and training HIMS operational teams. Professionally communicates through all electronic, written, and verbal methods. Ensures great customer service while assisting patients, care providers, allied health staff, attorneys, insurance companies, government audits, and others in a courteous, professional and confidential manner.
This Position is 100% Remote; can work from anywhere within the United States ** Visa sponsorship is not available for this position; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program** During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps. We value your interest in the role and look forward to hearing back from you.
Qualifications Associate's degree in Health Information Technology. Health Information Technician (HIT) program students actively completing the last semester of the program will be considered; successful completion of HIT program required within 6 months of employment for continued employment. Demonstrated understanding of Joint Commission standards, State Regulations, and CMS requirements. Must possess knowledge of medical records format and content with the ability to perform work in a fast paced, constant change, production environment with a focus on quality. Must possess excellent customer service skills and be able to clearly, concisely and professionally communicate verbally and in written forms. Demonstrated ability to maneuver in multi technology environment and demonstrates proficiency in Microsoft Office (Excel, Word, Outlook) applications. Keyboarding skills required with intermediate typing/keyboard/computer skills. Versed in government regulatory and legal healthcare requirements to protect the patient and organization. Demonstrated medical terminology knowledge and basic project management skills. RHIT or RHIA certification required.
This position will accept applications until 5/6/2024.
Exemption Status
Nonexempt Compensation Detail
$21.74 - $30.86/ hr; Education, experience and tenure may be considered along with internal equity when job offers are extended. Benefits Eligible
Yes Schedule
Full Time Hours/Pay Period
80 Schedule Details
M-F 8:30 - 5 PM CST Weekend Schedule
Schedule to be determined by coverage needs with weekends and Holidays as needed. International Assignment
No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Lynnette Fleshman Apply Now
