About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description:
The Zscaler Cloud Operations team is looking for an experienced Program Manager to support our growing organization.
The ideal candidate possesses a unique blend of technical, project management and communication skills. Technical background in infrastructure, servers, networks, and experience with data center operations is required.
This position requires previous hands-on Project Management experience, a strong track record of success and ability to execute in a dynamic environment.
This role involves partnering with various internal teams like system engineers, Sales engineers, support and engineering, to provide the customer with an excellent onboarding experience.
Responsibilities:
Manage, coordinate and develop activities related to Operations Project Management such as planning, kick off, management, tracking and closure of Operations projects.
Manage customer-facing project milestones, deliverables, and communication
Develop processes, program templates and documentation
Provides cross-functional coordination and team communications
Provide management level visibility and reporting on project status and risk
Serve as point of contact for project associated status and information
Utilize Operation information systems and update them regularly. Effectively use project management tools (spreadsheets, dashboards, etc)
Minimum Qualifications:
5+ years of hands-on project management experience in networking preferably within security, cloud operations, infrastructure or data center technologies
Excellent organizational skills including attention to details, time management, and multi-tasking skills
Solid working knowledge and/or understanding of ISO 270001 or another compliance environment
Proven working experience in project management in the Information Technology industry
Knowledge and understanding of project management principles and methodologies
Ability to work on multiple projects simultaneously
Excellent written, oral, and interpersonal communication skills.
Self-driven and motivated to learn. Takes ownership and accountability
Ability to prioritize and execute tasks in a high-pressure environment.
Ability to work in a team-oriented, collaborative environment
Bachelor's degree in Information Systems Management or Business
PMP Certification is a plus
#LI-Remote
Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
Base Pay Range $115,000—$165,000 USD
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the
Know Your Rights: Workplace Discrimination is Illegal
link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements,
click here
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Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
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