At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars!
Inc. 5000 Fastest-Growing Private Companies in America 2023
Company of the Year | 2023 BIG Innovation Awards
Fastest-Growing Company of the Year – Large (Bronze) | 2022 Best in Biz Awards
South Florida Business Journal, Best Places to Work 2021
Who we are:
We Are Modernizing Medicine (WAMM (https://www.youtube.com/watch?v=NspiqEzcgRQ&t=2s) )! We're a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling (https://www.modmed.com/company/leadership/) , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
ModMed (https://www.modmed.com/company/) is hiring a driven Senior Product Owner to join our positive, passionate, and high-performing Digital Experience team focused on Enterprise Applications This is an exciting opportunity to work directly with business stakeholders across multiple areas to define and document interim and long-term integrated business processes to sustain business operations. The candidate will team up with stakeholders from business units, technology platform owners and developers to define solutions that align with business processes, ensuring its integrity, end to end integration. Finally, the candidate will partner with business stakeholders to formulate and drive key change enablement initiatives within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
Lead the design of new or modified end-to-end business processes across multiple business areas
Document business process designs, as well as solution designs, being responsible for the functional delivery in partnership with the technical team
Hands-on experience and SME expertise with application areas such as Campaign to Lead Management, Opportunity to Cash, and Customer Success
Act as a "trusted advisor" to business partners bringing credible insight and delivering robust solutions that leverage technology
Manage feature and requirement backlog intake and prioritization to create delivery roadmaps while managing expectations with business partners
Partner with Technology Platform teams to maintain & enhance the new functionality to meet business requirements
Collaborate with business partners to ensure that business needs are met with a full understanding of process and technology implications
Participate in key project and solution design reviews as part of the methodology process to ensure solutions' Integrity, and proper Integration end-to-end, leveraging as much as possible standard CRM and ERP application functionality
Leverage agile approaches to deliver enhancement initiatives
Act as a change enablement agent along with business stakeholders to drive change across the organization pertaining to business processes and solutions being Implemented
Regularly interface with the business community and provide accurate ongoing updates on In-flight Initiatives
Establishing KPIs and measurable business benefits and ensuring proper tracking and reporting to measure project success
Skills & Requirements:
Bachelor's Degree required
Ability to work onsite three days per week in our Boca Raton, FL headquarters.
3+ years of Experience with 3+ years of product management/product owner experience or similar experience leading strategy & requirements definition for custom, cloud, and on-premise business technology projects
Extensive knowledge and experience in managing strategy, requirements, and delivery of technology solutions that support the Customer Journey from 'Lead to Cash' and the full customer lifecycle managed by our Marketing, Sales, Customer Success, and Accounting teams
Experience with Salesforce or similar CRM solutions and NetSuite or similar ERP solutions
3+ years of hands-on experience in requirements elicitation and documentation including 3 or more of the following methods/artifacts: business process modeling, user story development, customer journey mapping, use case elaboration, flow diagrams, and/or business case creation
3+ years of experience leading small to large-size technical, operational, and business projects, with varying complexity
3+ years of Agile Software Delivery experience using methodologies like Scaled Agile Framework (SAFe)
A strategic approach with an orientation to detail and willingness to wear multiple hats and do whatever it takes to deliver results with support from the team and leadership
Strong issue and risk mitigation skills with the ability to focus the team on problem-solving to evaluate options and recommend optimal solutions
Strong business acumen and leadership presence
Excellent communication and organizational skills with the ability to thrive in a fast-paced environment
#LI-KM1
ModMed Benefits Highlight:
At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
401(k) Plan with immediate vesting in the company matching contribution,
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups (https://www.modmed.com/company/social-responsibility/) that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
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