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Job Description The Senior Operations Manager of Supply Chain is responsible for planning, organizing, and directing a diverse team of manufacturing and distribution team members in a fast-paced supply chain operation. The Sr Operations Manager will be responsible for leading a minimum of 3 functions [Dough Production & Sanitation, Warehouse inbound and outbound, Transportation, Customer Service, or Maintenance].
SHIFT: The Sr Operations Manager reports to the Supply Chain Director. The Senior Operations Manager will support a 24/7 operation. This position requires full-time onsite leadership, and the schedule will include shift-crossovers and weekend coverage.
COMPENSATION: The pay range for this position is $115,000 - $130,000 base salary plus bonus potential and is based on years of experience, qualifying skills, and scope of departments being led.
RESPONSIBILITIES Team Member Engagement Provide vision and direction to all team members within the Supply Chain Center. Develop understood, measurable goals for each team member that drive results. Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance. Foster individual relationships with each member of the team. Monitor actions and provide input to Managers regarding team member relations, hiring decisions, promotions and pay increases, disciplinary actions, and terminations. Assure that leadership is accountable to the team members, as team members are to their performance. Interviews and hires team members; evaluates team members' performance; resolves employee issues, concerns, and complaints. Identify, develop, and implement incentive programs to improve Team Member productivity and job satisfaction. Coordinate with Managers the preparation of predictive labor schedules. Support the individual development plans of leaders by acting as a mentor and providing an environment to learn and grow. Operational Excellence Drive EBITDA and Profit-Sharing performance through the reduction of excess operational costs. Ensure adherence to quality standards, safety programs, and other federal, state, and local requirements. Provide recommendations on streamlining operations and maximizing productivity. Actively execute strategic initiatives. Support leadership by acting as the main point of contact for team, customers, and stakeholders in the absence of the Director. Financial Success of the Center Provide input for financial decisions affecting the Supply Chain Center. Assist Director and Managers to establish annual operating budget and annual Business Review. Identify financial opportunities by collaborating with the Managers to focus on reducing costs when appropriate without effecting operations. Review profit and loss statements and identify areas of strength and areas for improvement. Manage/monitor capital budget and track capital improvements Customer Engagement Establish strong partnerships with key customers including suppliers, Franchisees, and store General Managers. Model engaging, solution-oriented behavior and best practices related to accuracy, service level agreements and relationship management. Drive inclusive behavior, modeling bridging and bonding activities to improve the overall success of the Domino's brand. Qualifications Minimum 5 years' experience in distribution and/or manufacturing operations. Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred. Managership skills and successful supervisory experience in an operations environment. Commitment to total customer service and excellent product quality. Proven ability to achieve targeted results and operational goals. Available for relocation to any Supply Chain Center for future career mobility. Desire to advance into Director level position. Initiative-taking with proven ability to develop and lead team members in meeting goals and objectives. Demonstrated cheerful outlook, high integrity and self-discipline, function as a strong role model for others. Excellent organization, interpersonal and communication skills. Demonstrated proficiency in computer skills and an elevated level of analytical ability. Additional Information Domino's Offers: Paid Holidays and Vacation Positive work environment Growth opportunities Benefits on first day of employment! 401k matching contributions 15% off the purchase price of stock Company bonus Referral bonuses
