Senior Operations Manager

Senior Operations ManagerColonial Parking

Washington, DC
Full-time
Customer Service, Management, Technical/Customer Support, Operations

OverviewColonial Parking is a local, family-owned parking operator dedicated to providing comprehensive market presence and unparalleled service to customers throughout the DMV. Our relationships with our customers and clients are marked by integrity, accountability, and exceptional client service.
ResponsibilitiesOur senior operations managers engage directly with our clients, deliver on commitments, solve problems, and lead and develop teams. This position will serve multiple commercial and residential properties for some of the most prestigious commercial real estate organizations with the DMV.
Individual and team success requires a passion for client success, commitment, dedication, and leadership.
Qualifications and Other DetailsA minimum of five years' experience in the parking or related industry, including revenue control and reporting. Military experience transferrable.
Proven experience ensuring and exceeding client success
Experience leading teams, attracting, retaining, and developing talent
A bachelor's degree in a related field
Excellent oral and written communication skills
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Salary and BenefitsAn opportunity to work with top-notch parking professionals
Career advancement and development
Competitive pay
Incentive compensation program
Car allowance
401K
Medical, dental and vision benefits
Paid time off
Free parking while you work
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