Job summary
As a Senior Home Lending Advisor in Chase Home Lending, you will guide your clients through the process of home ownership, ensuring strong sales results.
Job seniority: mid-to-senior level
Responsibilities
• Coach and mentor the branch team by providing training on products and services.• Work together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services.• Partner with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
Requirements
• Bachelor's degree or equivalent work experience in sales and/or real estate• Minimum three years of mortgage lending and proven sales experience in retail banking required• Knowledge of real estate market in local area• Excellent written and oral communication skills• Knowledge of FHA, VA, FNMA, and FHLMC guidelines• Internal: Ability to develop a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships• External (Customer): Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Key Skills Needed
• Sales• Real estate• Mortgage lending• Retail banking• Communication• Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Benefits
• Comprehensive health care coverage• On-site health and wellness centers• Retirement savings plan• Backup childcare• Tuition reimbursement• Mental health support• Financial coaching