Senior Manager, Genesis Field Operations

Job summary
The Senior Manager, Field Operations position supports strategic sales and service effortsCoordinates with various departments and regions to foster exchange of ideasIdentifies sales and service opportunities within the region
Job seniority: mid-to-senior level
Responsibilities
• Serves as a liaison between Regional Operations Manager and field Market Managers• Supports mid to long-term planning for company's goals• Identifies and implements solutions to maximize KPI performance• Supports Market Managers in achieving/exceeding Regional KPIs• Acts as a subject matter expert on corporate initiatives• Coordinates onboarding, training, and development of Genesis regional staff• Generates regional reporting for Genesis NHQ• Supports other ad-hoc projects as necessary
Requirements
• High school graduate, Bachelor's degree preferred• 8+ years of automotive experience• Luxury automotive experience a plus• Excellent problem-solving and analytical skills• Excellent written and oral communication skills• Ability to make professional presentations• Excellent organizational and time management skills• Strong computer skills• Requires a high level of strategic thinking capability and business savvy• Must understand and embrace the luxury vehicle experience
Key Skills Needed
• Excellent problem solving and analytical skills• Excellent written and oral communication skills• Ability to make professional dealer and regional presentations• Excellent organizational skills• Excellent time management skills• Strong computer skills – Microsoft Office, Word, PowerPoint, Excel, and Outlook
Benefits
• Healthcare insurance• 401(k) company match• Basic life insurance• Short- and long-term disability• Employee assistance program• Expert medical services• Business travel accident insurance• Annual discretionary bonus• Accrued vacation pay• Company provided sick pay• Vehicle lease program