You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmexThe Global Loyalty & Benefits organization is looking for a talentedSenior Product Manager– Digital Product Management to help drivethetransformation of our APIs.??As the Senior Product Manager, you will collaborate with business and technology partners to shape the product strategy and roadmap.?The Senior Product Manager willleada team of product owners who willberesponsible forenhancingand modernizingour loyalty APIsandwill consult with business and channel partners to discover use cases and API requirements. A key part of this role will be to build and foster a culture of agility and product ownership in close partnership with technology and business teams.The Global Loyalty & Benefits Platform is part of the larger Enterprise PlatformsTechnology unitwhere product and engineering resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities.Our team enables many of the key product features used by our Cardmembers every day; such as earning & redeeming their points, accessing lounges & receiving the benefits from elite hotel and airline guest status.?As an API domain, webuildhigh performing APIs that power the world's best loyalty & benefit experiences for our customers.Key Responsibilities:Communicating and building consensus across multiple teams to create product vision and solutionsConsulting with key business partners and stakeholders to articulate outcomes and expectations, tie initiatives to key metrics, and drive consensus around Minimum Viable Product (MVP) definitionsPartnering with execution teams to ensure delivery of consistently high-quality,timelyfeature launchesCoaching and mentoring team of product ownersWeighing initiatives against opportunity costs and feasibility to build product roadmaps Building and fostering a culture of agility and product ownership in close partnership with technology and business teamsFacilitating resolution of risks, issues, and changes tied to the product backlogDeveloping a robust understanding of loyalty andAPIdomain as well as competitive landscapeDeep engagement and consultation with various architects, products owners, and business teams to understand current and future needsFull participation in and support of agile practices and ceremoniesCommunicate and build consensus across multiple teams in creating solutions.Collaborate with other team members to define business requirements to meet the end users' needs Provide vision to the Agile development team and stakeholders throughout the project and create requirementsBe an active team member in mitigating impedimentsimpactingsuccessful team completion of Release/Sprint GoalsPlease note, salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelinesMinimum Qualifications:5+years of experience working on/with software development teamsBasic technical understanding of APIsA good balance of technical knowledge and business acumen with experience in driving innovation and business metrics with a customer-first mindsetAbility toestablishand maintain effective working relationships with all levels within the organization, including external partnersFamiliarity with agile and scrum software development methodologiesExcellent communication skills with ability to engage, influence, and inspire collaboration and alignmentExperience working with global teams across differenttimezonesProblem solving, project management and analytical skills; ability to prioritize and complete tasksHigh degree of personal organizationShows individual initiative, proactiveness and personal accountabilityBachelor's degree in related fieldrequired(or comparable experience). Master's degree preferred.Familiarity with Jira, Rally, Confluence, Gitlab/Github, Postman preferred?Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
