ZIWI Limited is recognized as a leading pet nutrition company and is setting the standard globally using only NZ locally sourced natural and free-range ingredients. We have a passionate and dedicated team who are incredibly proud of the products we make and love sharing them globally.
Position Summary The Senior eCommerce Manager will report to the Vice President of eCommerce and will be responsible for leading and supporting a variety of tasks within the eCommerce department. The main responsibility includes day-to-day management of key eCommerce accounts, Amazon and Chewy. This individual will work cross-functionally with many facets of the organization and partner closely with various teams based in the U.S. and New Zealand.
Role Accountability Manage day-to-day operations for our Amazon and Chewy accounts while building and maintaining relationships with key account contacts. Achieve and exceed sales and profitability goals by implementing and monitoring sales and marketing strategies. Monitor and analyze competitive and marketplace trends to adjust strategies accordingly. Coordinate and execute advertising and promotional campaigns on both Amazon and Chewy to drive trial, convert new consumers, and grow market share. Test, measure, and optimize strategies; track campaign analytics and develop data-driven action plans to continuously grow the business. Coordinate with business operations team to manage forecasting and target inventory levels to ensure ideal inventory availability. Regularly analyze marketplace data to understand performance metrics and competitive landscape to drive optimizations in product listings, advertising strategies and promotional activities. Collaborate with cross-functional teams including marketing, operations, sales, and finance, to ensure cohesive operations and goal achievement. Continuously seek and evaluate new opportunities for growth within each account. Maintain regular reporting on key performance metrics and communicate insights and recommendations to senior management for informed decision-making. Other duties and responsibilities as assigned. Willingness to travel 10% of the time What we are looking for: Bachelor's degree in marketing, business or a related field Proven track record of successfully managing and growing businesses, ideally on Amazon and/or Chewy, with a deep understanding of specific requirements and best practices. 7+ years of experience directly managing day-to-day operations of 1P and 3P eCommerce accounts (i.e. Amazon, Chewy, etc.). 7+ years of experience effectively, and profitably, managing strategy and execution for comprehensive advertising and promotional ecommerce programs. Proven ability to work across teams including marketing, operations, sales, and finance. Experience in FMCG or Pet industry strongly preferred. Must have advanced computer skills, including proficiency with Microsoft applications. This is an excellent opportunity to be part of a dynamic, rapidly growing business with a global footprint. Our K.I.W.I values of Kindness (Manaaki), Integrity (Pono) Will (Pukeke) and Ingenuity (Auahatanga) ensure that we are an organization where you can feel that you are respected, surrounded with honesty and hardworking individuals with the support to grow and develop. If that sounds like a place where you can see your skills and experience will be valued, we encourage you to apply now!
Our benefits include:
Health, dental, vision, EAP (after 1 month with us)401K with 3% company match 15 Paid Holidays per year PTO (Paid Time Off) Company Sponsored Volunteering Days
ZIWI Food discount
