at Lumen in Dover, Delaware, United States
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index ( CEI ) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role The Sr. Director, Product Manager – ExaSwitch is responsible for enabling product vision, strategy and roadmap focused on the evolution of modern customer centric approach, driving the ExeSwitch vision and roadmap. This position will play a crucial part in incubating and scaling new products for Lumen's growth strategy and will collaborate closely with cross-functional teams and customers.
Lumen's mission is to digitally connect people, data, and applications – quickly, securely, and effortlessly. Each day we build on our Core Beliefs of clarity, courage, customer obsession, growth mindset, and allyship to foster a culture that embraces diversity, inclusion and belonging.
The Main Responsibilities + Strong technical background in optical and IP protocols
+ Successful track record in taking products from conception to market launch, including
-Sales training
-Marketing launches
-Pricing modeling
+ Accountable for overseeing the product's profit and loss, including the management of operating and capital budgets to optimize return on investment and enhance business value.
+ Own the execution of the product roadmap and use highly developed communication skills to interact with senior level executives, customers, and other stakeholders.
+ Define and monitor key performance indicators (KPIs) to evaluate product performance, inform decision-making, provide recommendations, and drive actions.
+ Analyze market trends, customer feedback, and competitive data to identify opportunities for product enhancements and new feature development.
+ Direct key, complex initiatives to solve mission-critical, high visibility obstacles.
+ Lead, manager and mentor a team of product professionals.
+ Collaborate with Engineering, Marketing, Operations, Field and other teams to align product development with customer needs and company goals.
+ Embody Lumen's culture by exemplifying our Operating Principles – Teamwork, Trust, & Transparency, and commitment to our Core Beliefs.
What We Look For in a Candidate + Previous experience working with Cloud providers
+ Bachelor's degree in Computer Science, Computer Engineering, Graphic Design or equivalent experience
+ 10-12+ years of demonstrated full-lifecycle ownership of product development with proven track record of delivering successful and scalable products that solve customer problems and create business value.
+ Ability to earn trust at all levels of the organization and drive alignment.
+ Ability to take ownership and be accountable for the quality of all deliverables.
+ Creative mindset to conceptualize and develop solutions to solve complex market problems.
+ Excellent prioritization and organization skills to manage multiple competing priorities.
+ Experience in working with cross-functional teams in an agile and fast-paced environment.
+ Excellent communication, presentation, influencing, and stakeholder management skills.
+ PMI - ACP , SAFe Agilist Certified or equivalent
+ ML and AI implementation
Compensation The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges $150380 – $200500in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$158290 – $211050in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$166210 – $221610in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$174120 – $232160in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next Requisition #: 333674
Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range Salary Min : 150380
Salary Max : 232160
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline 05/19/2024
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