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Job no: 535011
Work type: Staff
Location: Pomona
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services, On-site (work in-person at business location)
Type of Appointment : Full-Time, Probationary
Collective Bargaining Unit : Academic Professionals of California – Unit 4
Job Classification : SSP IV
Anticipated Hiring Amount: $5,732 – $6,042 per month
Work Hours : Monday – Friday 8:00 am-5:00 pm
THE DEPARTMENT Innovation in the Division of Academic Affairs. Al has as its primary goal to foster and advance a culture of innovation in teaching and learning at Cal Poly Pomona and curate experiential learning opportunities for the campus community. Al is responsible for the strategic, tactical, and operational oversight of the Career Center, Center for Community Engagement, Innovation Incubator, Kellogg Honors College, Office of Undergraduate Research, Student Innovation Idea Lab, and multiple institutional-level initiatives and programs. The Career Center within Al has as its mission to lead, develop, and connect a diverse Cal Poly Pomona community in career readiness and prepare students for the future of work, human and civic engagement; and as its vision to become a leader in the future of work, human and civic engagement by creating an equityminded career readiness model while focusing on collaboration and becoming a valued part of the campus community. The Career Center focuses on reimagining student career and professional readiness and emphasizes personal, career, and professional development across the entire undergraduate experience. The Career Center will play a significant role in the highly visible, campus-wide initiative to cultivate students thriving inside and outside of the classroom while preparing them for successful future careers and professional engagements. The Career Center integrates existing resources, and programs, and creates new initiatives that will benefit students throughout their learning journey as they prepare for meaningful post-graduation opportunities.
DUTIES AND RESPONSIBILITIES CAREER READINESS LEADERSHIP:
Lead the College of Business, College of Agriculture, or The Collins College of Hospitality Management career team, which will include all the functional areas necessary to support career and professional readiness including FYE career coaches, college career coaches, employer engagement, internship coordinator, job developers, event coordinators, etc. This includes coordinating career team activities and workload. Recommend for hire, develop, and train the respective College's career team members who will help support and deliver a comprehensive and customized career-readiness model within the College of Business. Set strategy for industry-aligned career development services that are responsive to student needs and aligned with college, departmental, and institutional goals. Ensure that the day-to-day operations of the College of Business, College of Agriculture, or The Collins College of Hospitality Management career team are appropriately directed, efficient, and effective. Work collectively and collaboratively with the other College Senior Career Advisors to develop innovative approaches and implement new and best practices, share resources, and produce institution-level events such as campus-wide career fairs. Design and deploy appropriate assessment activities to measure outcomes and impact. CAREER READINESS PROGRAM DEVELOPMENT:
Lead programs and services for the College of Business, College of Agriculture, or The Collins College of Hospitality Management that provide personalized, career counseling and advising that focuses on self-assessment, research, job and internship search strategies, reflection, and strategic decision-making. Develop a comprehensive set of events such as lectures, speaker series, workshops, conferences, training, cultural events, etc. in collaboration with internal & external resources. Build students' career confidence and social capital through the College of Business, College of Agriculture, or The Collins College of Hospitality Management strategic programming and creating career content/materials. Conduct classroom and student organization presentations for the College of Business, College of Agriculture, or The Collins College of Hospitality Management on various career-related topics, including promoting programs and skill development to support career readiness and planning. Oversee event logistics and assist in creating marketing materials/communication for the respective college to effectively promote to faculty, staff, and students. CAREER STAKEHOLDERS:
Closely collaborate with and support the deans, faculty, and staff in the College of Business, College of Agriculture, or The Collins College of Hospitality Management in relation to the career and professional readiness of their students. Develop and implement training incorporating and integrating career education into curricula and co-curricular activities. Present data and metrics to each respective College's faculty and staff to create strategies for increasing the career engagement of students. Partner with internal/external departments, faculty, alumni, and employers to identify career pathways for your respective College's students and create an outreach plan to engage organizations that will result in opportunities spanning a broad range of industries. Establish and cultivate effective working relationships with key stakeholders on-campus and off campus. Attend events and professional meetings to stay current on career and employment trends and ensure the Career Center maintains a presence on-campus as the experts in career development and programming. Collaborate with campus departments to coordinate career programs. Serve on University committees and provide insights and information to the community on career services. Identify opportunities and strategies for connecting students with alumni and industry experts who will provide academic and/or career resources such as mentoring, coaching, lectures, workshops, etc. Establish and enhance employer relationships, increase the quantity, quality, and diversity of job and internship opportunities, and engage employers and alumni to provide programs to help students compete effectively for opportunities of interest. Support the development of partnerships between the respective College and external communities (corporations, public sector, and nonprofit entities) to build project-based experiential learning, internship, and full-time employment opportunities for College of Business students. Perform outreach to the respective College's alumni, Cal Poly Pomona alumni, and a wide range of employers, industry organizations, and networks for the purpose of fostering peer-to-peer networking, developing and strengthening specific employer relationships, and identifying employment networks to benefit current students and alumni. CAREER READINESS PROGRAM ASSESSMENT:
Lead the evaluation and assessment efforts of the respective College's career team, generating surveys and reports to facilitate data collection and progress reports. In collaboration with the Career Center Director develop & implement evaluation processes, including quantitative & qualitative measurements that ensure that program benchmarks are successfully attained and communicated in a timely and efficient manner. Collaborate with internal/external resources to develop meaningful outcome measurements and methods of program evaluation that will lead to enhancement. Ensure accurate student reporting in CPP Connect and other areas that require career-related data tracking. QUALIFICATIONS Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel, and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the equivalent of four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups and in the analysis and resolution of complex student services problems. A master's degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance, or a job-related field may be substituted for two years of the required professional experience for positions with major responsibility for professional, personal, or career counseling. Preferred Qualifications Deep knowledge of career development, career readiness, and professional development strategies and programs as applicable to higher education students Ability to establish effective working relationships, and professional rapport, and effectively accomplish work within a university setting that includes a wide array of individuals, groups, policies, and processes Strong orientation towards taking initiative and ownership of programs, by being proactive with projects, assignments, and process improvements Proficiency in program development and evaluation; demonstrated ability to develop and measure student learning outcomes Ability to consistently manage and follow through with multiple projects and assignments and meet deadlines while maintaining a positive outlook Strong orientation towards continued learning and applying learning in the work setting Exceptional organizational skills Ability to multi-task in a dynamic environment Excellent problem-solving skills Ability to work independently as well as in a team setting Ability to exercise excellent judgment Excellent verbal and written communication skills Strong presentation and public speaking skills Strong and effective interpersonal and customer service skills Ability to work independently but also to constructively receive supervisory direction; ability to work effectively in a team environment as well Lead work experience Competence with and commitment to diversity and inclusion; ability to effectively partner with diverse students, faculty, and staff Ability to effectively use and learn computers, technology, software, and applications at the level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized data management systems Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at
Background Check
Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).
The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.
For more information, go to
Employment Eligibility Verification
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at
Child Abuse/Neglect Reporting Act (CANRA)
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at
Security & Fire Safety
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: and
Pay Transparency Nondiscrimination
As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster.
CSU Classification
This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, The CSU Salary Schedule is located on the following site: The classification salary range for this position according to the respective skill level is minimum $5,732 and maximum $8,176 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position.
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at . More information is available at:
EEO
Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: and at
Other Notices
For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.
Advertised: Jan 08 2024 Pacific Standard Time
Applications close: May 10 2024 Pacific Daylight Time
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