Senior Business Process and Application Training Specialist -(230001Q3)
The University of Maryland, Baltimore (UMB) has an exciting opportunity for a Business Process and Application Senior Training Specialist. The selected candidate will work as a member of the Business Applications Training Team. The selected candidate will fill either position commensurate with education and experience.
The Business Process and Application Senior Training Specialist engages a diverse variety of people in learning situations, applying adult learning theory and knowledge of learning styles in developing modern learning solutions. The incumbent in this position will join the project's five member training team and, under limited supervision, will plan, design, develop, implement and update training materials and deliver training, which will support the professionals who use UMB's Oracle Cloud Financials & Human Capital Management (HCM) as well as other administrative applications. The incumbent in this position will also help answer questions and support the user community. The course mix includes materials for online, in-application, standalone reference and instructor-led delivery.
The University currently uses Oracle Cloud Financials, Oracle Planning & Budgeting and Oracle Analytics Cloud Services. The Business Applications Training Team creates and delivers training as well as contributing support for these and several other administrative systems. Team members may also be called on to participate in administrative system implementation training, such as travel reimbursement, payroll, or human resource systems. The University is in the process of implementing uPerform as its training/development software (replacing Oracle User Productivity Kit).
The ideal candidate will demonstrate the behaviors of Administration and Finance (A&F) Guiding Principles: WISER - Well-Being and Sustainability, Innovation and Discovery, Service Excellence and Accountability, Equity and Justice, and Respect and Integrity. There should be a strong commitment to equity and inclusion . UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This is an exempt, regular position and offers a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, unlimited accrual of sick time, and comprehensive health insurance and retirement options; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).
Primary Duties: Assess, analyze, and select appropriate training methodologies using traditional or alternative methods, techniques, and formats including a variety of eLearning and blended learning formats including web based, online, and video. Develop, prepare, and maintain skill-based training materials including in-application support, step-by-step tutorials, job aids, participant guides, user manuals, facilitated and computer-based presentations, etc. based on adult learning development theories to users of various business processes and applications. Follow documentation standards and implementation strategy. Collaborate with technical and functional staff and users on customization of curriculum and assist in the development of training plans. Facilitate/conduct training live, online, or in a blended format. Contribute to resolving end user issues including providing daily support and advice to end users of specified Enterprise systems. Develop subject matter expertise of business processes and principles to incorporate into the training. For example, training on timesheets would include an explanation of how jobs are defined as nonexempt from overtime and exempt from overtime. Provide advanced level daily support and advice to end users of specified Enterprise systems. Participate in the review, selection, acquisition, and implementation of new instructional technologies. Perform other duties as assigned. Qualifications
Minimum Qualifications: Bachelor's degree and three (3) years directly related business experience working in the field of training OR four (4) years of functional business experience in areas such as finance, accounting, human resources, payroll, or other related fields that the business application supports. Experience with business audio/visual, multimedia production, technology education/training, or instructional design experience required.
Other: Proficiency with training documentation and principles applicable to the application. Use of computer presentation applications.
May consider a combination of directly related business experience and education for both positions. Proficiency with training documentation and principles applicable to the application. Use of computer presentation applications.
Salary: C ommensurate with education and experience.
Knowledge, Skills, and Abilities: Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.
UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at .
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request . You may also contact . Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
Job : Reg or CII Exempt Staff - E1442F Employee Class : Exempt Regular
Full Time/Part Time : Full-Time
Shift : Day Job Financial Disclosure : No
Organization : Business Applications Job Posting : Jan 5, 2024 Unposting Date : Ongoing
